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BRAINTREE HELP

BRAINTREE HELP

Get back to the work.

Documentation, setup guides, troubleshooting and release notes for Braintree extensions.

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BRAINTREE HELP

BRAINTREE HELP

Get back to the work.

Documentation, setup guides, troubleshooting and release notes for Braintree extensions.

Find a guide.

Business Central Extended Workflow Pack

Business Central Extended Workflow Pack

Business Central Extended Workflow Pack

General Journals

Note: This workflow already exists but has been extended to include functionality for defining conditions based on Total Amount

Business Central Extended Workflow Pack

GL Budget

Capture desired conditions such as who the approver should be under Approval User Setup, the “Approve G/L Budgets” field should be ticked for the specified

Business Central Extended Workflow Pack

Item Journals

Capture desired conditions such as who the approver should be Under Approval User Setup, the “Approve Item Journals” field should be ticked for the specified…

Business Central Extended Workflow Pack

Overview

The Workflow Templates Extension for Microsoft Dynamics 365 Business Central enhances the approval processes by introducing a set of customised workflow templates…

Business Central Extended Workflow Pack

Physical Inventory Order

Under Approval User Setup, the “Approve Physical Inventory Orders” field should be ticked for the specified

Business Central Extended Workflow Pack

Release Notes

Once satisfied that all necessary conditions have been stipulated, workflow can be

Business Central Extended Workflow Pack

Sales Prices

Business Central Extended Workflow Pack

Setup and Configuration

To start using the Workflow Templates Extension, some initial setup and configuration are required. These steps ensure that the workflows are tailored to your…

Business Central Extended Workflow Pack

Troubleshooting

If you encounter any issues or errors while using the Workflow Templates Extension, follow the troubleshooting steps

Business Central for Asset Managers

Business Central for Asset Managers

Braintree’s Fixed Assets Maintenance extension provides additional facilities for managing your fixed assets. Features

Business Central for Asset Managers

Asset Transfers

Fixed Asset Transfers provides a simple process to move an asset from one physical location to another. It works similarly to inventory

Business Central for Asset Managers

Maintenance Orders

Maintenance orders are work instructions to carry out a specific set of maintenance tasks on a fixed asset. Maintenance orders can be generated from a maintenance…

Business Central for Asset Managers

Maintenance Plans

From the Asset Management role centre, select Maintenance Plans, or use the search button. The list of active maintenance plans will be

Business Central for Asset Managers

Overview

Business Central for Asset Managers

Setup and Configuration

Search for FA Maintenance Setup, or select Maintenance Setup from the Fixed Assets Setup page. On installation, number series will be created

Business Central for Project Management

Business Central for Project Management

Braintree’s Projects and Professional Services (PPS) extension builds on the core functionality of the Projects module of Microsoft Dynamics 365 Business Central.…

Business Central for Project Management

Configuration

You can install the application from Microsoft AppSource. Open the Extension Management page, and select the menu option AppSource Gallery. From the app list,…

Business Central for Project Management

Overview

The Projects module of Business Central is used to manage operations relating to professional services which Braintree offers to customers. These include delivery…

Business Central for Project Management

Project maintenance

The preferred role centre for all users involved in Braintree PPS is the Braintree PPS role centre. It is recommended that you switch to this role centre before…

Business Central for Project Management

Release Notes

Changing the planning parameters of a task does not update the planning date of

Business Central for Project Management

Resource management

Resource management in Braintree PPS covers the professional resources that deliver project work, and how their groups, skills, calendars and capacity are…

Compliance Document Tracker

Compliance Document Tracker

Compliance Document Tracker

Feature Request

We’d love to hear your ideas! Submit a feature request below and discuss it with our team via

Compliance Document Tracker

Managing Documents for Entities

An entity is a master record against which you wish to store and manage documents. This could be a supplier, customer, inventory item, fixed asset, resource or…

Compliance Document Tracker

Overview

The application provides the ability to record details of documents that an organisation needs to keep track of. These will include documents issued by external…

Compliance Document Tracker

Release Notes

Attempting to attach a document to a service document or posted service document caused error message. Issue

Compliance Document Tracker

Setup and Configuration

Compliance Document number series - used to number entries in the Compliance Document Tracker

Compliance Document Tracker

Training Administration

This function allows you to define the outline of a training programme. Select ‘Training Programmes’ from the Statutory Documents Setup page. A list of existing…

CRM24

CRM24

CRM24

Configuration and Setup

If you choose Settings, from here you can perform most of the settings found in

CRM24

Customer Accounts and Contacts

Click on a record to Open / View / Edit. In an opened record, use the top command bar buttons to perform actions on that

CRM24

Feature Request

We’d love to hear your ideas! Submit a feature request below and discuss it with our team via

CRM24

Getting Started

Access your environment by opening your web browser and browse to the URL provided to you by Braintree, which will look something like

CRM24

Overview

CRM24 is a business ready sales, service and customer engagement platform that is installed and configured for your organisation in less than 24 hours, powered by…

CRM24

Release Notes

CRM24

Sales Leads

A Lead is potential business, the first stage of the sales process. When you have a lead, there is a requirement to follow up on the lead to gauge whether the…

CRM24

Service Cases and Activities

The Customer Service module provides functions to service a customer. Here are some useful

DocuVault SharePoint Integrator

DocuVault SharePoint Integrator

DocuVault SharePoint Integrator

Feature Request

We’d love to hear your ideas! Submit a feature request below and discuss it with our team via

DocuVault SharePoint Integrator

Overview

The DocuVault extension for Microsoft Dynamics 365 Business Central provides direct integration between Sharepoint and Microsoft Dynamics 365 Business Central. The…

DocuVault SharePoint Integrator

Release Notes

DocuVault SharePoint Integrator

Setup and Configuration

Find your SharePoint Site ID, you can follow these steps: 1. Navigate to your SharePoint site: Open your SharePoint site in your web…

DocuVault SharePoint Integrator

Using the SharePoint Documents factbox

The DocuVault factbox replaces the standard Business Central Attachments

FastTrack Business Central Rapid Implementation

FastTrack Business Central Rapid Implementation

FastTrack Business Central Rapid Implementation

Company-wide Configuration

This section covers basic setups that are used throughout Business Central, and will be needed in module-specific configurations. From the Home page, click on…

FastTrack Business Central Rapid Implementation

Creditors / Purchases and Payables Module

Use this section to configure the Purchases and Payables module of Business Central. Start by clicking on Creditors from the Home

FastTrack Business Central Rapid Implementation

Debtors / Sales and Receivables Module

Use this section to configure the Sales and Receivables module of Business Central. Start by clicking on Debtors from the Home

FastTrack Business Central Rapid Implementation

Feature Request

We’d love to hear your ideas! Submit a feature request below and discuss it with our team via

FastTrack Business Central Rapid Implementation

Finance Module Configuration

The Finance Module Configuration sets up Business Central for processing of basic financial information, including General Ledger entries and cash…

FastTrack Business Central Rapid Implementation

Fixed Assets

Use this module to configure the set up the Fixed assets module of Business

FastTrack Business Central Rapid Implementation

Getting Started

In general, it’s a good idea to work through the modules on the home page, from left to right, top to

FastTrack Business Central Rapid Implementation

Overview

The FastTrack Rapid Deployment process is designed to guide you through a step-by-step approach to configure a brand-new installation of Microsoft Dynamics 365…

FastTrack Business Central Rapid Implementation

Release Notes

FastTrack Business Central Rapid Implementation

Stock Module Configuration

Use this section to configure the Inventory module of Business Central. Start by clicking on Stock from the Home

FastTrack Business Central Rapid Implementation

Take on opening balances

This section deals with the process of loading opening values into the general ledger and the various subledgers with the system. Before starting the process you…

Home

Home

Home

Quick Dial via Microsoft Teams

Home

Start a Microsoft Teams Chat

Inventory Scanning for BC

Inventory Scanning for BC

Inventory Scanning for BC

Downloads

Inventory Scanning for BC

Licence Activation

We will activate an evaluation license and send it to the email address you specified. The mail will contain a license key. Copy that license key then return to the…

Inventory Scanning for BC

Overview

This application is a warehouse management and scanning solution built for Microsoft Dynamics 365 Business Central. It provides enhanced functionality for managing…

Inventory Scanning for BC

Processing

Warehouse Receipts: On a Warehouse Receipt, the user must select the line to process and click the lines section

Inventory Scanning for BC

Release Notes

Inventory Scanning for BC

Setups

Warehouse Receipts: On a Warehouse Receipt, the user must select the line to process and click the lines section

Inventory Scanning for BC

Inventory scanning guides

PowerFlow Configurable Workflows

PowerFlow Configurable Workflows

PowerFlow Configurable Workflows

Activation

We will activate an evaluation license and send it to the email address you specified. The mail will contain a license key. Copy that license key then return to the…

PowerFlow Configurable Workflows

Extending

Events have been added in strategic places to allow you extend workflows by focusing on the business logic and less on the where and how to add the

PowerFlow Configurable Workflows

Feature Request

We’d love to hear your ideas! Submit a feature request below and discuss it with our team via

PowerFlow Configurable Workflows

Overview

The PowerFlow extension for Microsoft Dynamics 365 Business Central allows you to save time setting up workflows and extend it into the Power

PowerFlow Configurable Workflows

Process

Each Type can be configured with a default PowerAutomate flow that will copy to the Power Workflow Definitions. Click Edit to modify the Authentication for the Flow…

PowerFlow Configurable Workflows

Release Notes

PowerFlow Configurable Workflows

Sample Code

This can occur when you have created an approval workflow but have not implemented status management

Preferential Procurement Support

Preferential Procurement Support

Preferential Procurement Support

Feature Request

We’d love to hear your ideas! Submit a feature request below and discuss it with our team via

Preferential Procurement Support

Installation and Setup

Open Business Central. Search for Extension Management, and open the link. From the Extension management page, click on ‘AppSource

Preferential Procurement Support

Operation

Complete ownership details and supplimentary details that may be applicable to the

Preferential Procurement Support

Overview

The Preferential Procurement extension categorises their suppliers and spending on procurement according to the Preferential Procurement section of the South…

Preferential Procurement Support

Release Notes

RSA Bank Integrations

RSA Bank Integrations

RSA Bank Integrations

ABSA Bank Integration

If you encounter any issues or errors while using the Braintree ZRA Smart Invoice Connector, refer to the troubleshooting guide

RSA Bank Integrations

Configuration

We will activate an evaluation license and send it to the email address you specified. The mail will contain a license key. Copy that license key then return to the…

RSA Bank Integrations

Exporting Payments

RSA Bank Integrations

First National Bank

On Bank Account Card page, select the Bank Statement Import Format that relates to your bank

RSA Bank Integrations

Overview

The Braintree Bank Integration application extends the standard functionality of Microsoft Dynamics 365 Business Central by providing seamless integration with…

RSA Bank Integrations

Release Notes

Request a supplier bank account to be verified by the bank from supplier bank account

RSA Bank Integrations

Standard Bank Integration

On Bank Account Card page, select the Bank Statement Import Format that relates to your bank

Teams Chat

Teams Chat

👤 Service Desk adelee@braintree.co.za 👤 Sales sales@braintree.co.za 👤 Accounts

Teams Link

Teams Link

Trade Assistant

Trade Assistant

Trade Assistant

Debtors Collection Dashboard

Search for ‘Debtors Collection’, and select the page. It’s a good idea to bookmark the page. The dashboard will

Trade Assistant

Forward Exchange Contracts

The Forward Exchange Contracts module is a tool to assist importers manage their foreign currency exposures on purchases. It provides options to reduce the risk…

Trade Assistant

Landed Cost

Products which are purchased for resale or for production may attract surcharges such as freight, import duties, inspection fees. Some of these costs may only be…

Trade Assistant

Overview

Trade Assistant brings together useful functions related to the management of Supply Chain in Microsoft Dynamics 365 Business

Trade Assistant

Release Notes

Trade Assistant

Vendor Reconciliations

The Vendor Reconciliation module of Braintree Trade Assistant allows a business to match the transactions which appear on the creditor’s statement of account, and…

Trade Assistant

Configuration

Open your Microsoft Dynamics Business Central tenant. Search for Extension Management. From the extension management page, select ‘AppSource Gallery’. This may take…

Trade Assistant

The business challenge

As a business, you procure products and services from external suppliers. The supplier maintains a record of what they have supplied to your business, and issues…

ZRA Smart Invoice

ZRA Smart Invoice

ZRA Smart Invoice

Feature Request

We’d love to hear your ideas! Submit a feature request below and discuss it with our team via

ZRA Smart Invoice

Integration with ZRA

The Braintree ZRA Smart Invoice Connector enables you to automate your tax compliance and submission processes with the ZRA system. Integration happens in the…

ZRA Smart Invoice

Overview

The Braintree ZRA Smart Invoice Connector is a software solution designed to integrate with the Zambia Revenue Authority (ZRA) system, enabling businesses to…

ZRA Smart Invoice

Release Notes

ZRA Smart Invoice

Setup and Configuration

Before using the Braintree ZRA Smart Invoice Connector, you need to set up and configure the system. This

ZRA Smart Invoice

Configuration

Open your Microsoft Dynamics Business Central tenant. Search for Extension Management. From the extension management page, select ‘AppSource Gallery’. This may take…

ZRA Smart Invoice

The business challenge

As a business, we procure products and services from external suppliers. The supplier maintains a record of what they have supplied to our business, and issues…

ZRA Smart Invoice

Troubleshooting

If you encounter any issues or errors while using the Braintree ZRA Smart Invoice Connector, refer to the troubleshooting guide

Braintree

Specialists in Business Applications,
Modern Workplace and Azure.

Microsoft
Solutions Partner

Built By Dynamite

© 2026 Braintree (Pty) Ltd

Braintree

Specialists in Business Applications,
Modern Workplace and Azure.

Microsoft
Solutions Partner

Built By Dynamite

© 2026 Braintree (Pty) Ltd

Braintree

Specialists in Business Applications,
Modern Workplace and Azure.

Microsoft
Solutions Partner

Built By Dynamite

© 2026 Braintree (Pty) Ltd