All documentation

Teams Chat

All documentation

Teams Chat

DOCUMENTATION

Teams Chat

Start a Microsoft Teams Chat

Chat Options

Quick Chat Contacts

👤 Service Desk adelee@braintree.co.za 👤 Sales sales@braintree.co.za 👤 Accounts Accounts@braintree.co.za

How to Use

  • Enter a user's email address or User Principal Name (UPN)

  • Optionally pre-fill a message to send

  • Check "Create Group Chat" to add multiple participants

  • Click "Start Chat" to open Microsoft Teams with the conversation

  • Or use Quick Chat buttons for pre-configured contacts

  • Teams must be installed on your device

Supported Formats:

  • One-on-One:

    user@example.com

  • Group Chat:

    Multiple emails separated by commas

  • Channel:

    Use the Teams app to navigate to channels

Need help with your environment?

Use your agreed Braintree support channel, or contact the team to confirm the right support route.

Contact Braintree

Braintree

Specialists in Business Applications,
Modern Workplace and Azure.

Microsoft
Solutions Partner

Built By Dynamite

© 2026 Braintree (Pty) Ltd

Braintree

Specialists in Business Applications,
Modern Workplace and Azure.

Microsoft
Solutions Partner

Built By Dynamite

© 2026 Braintree (Pty) Ltd

Braintree

Specialists in Business Applications,
Modern Workplace and Azure.

Microsoft
Solutions Partner

Built By Dynamite

© 2026 Braintree (Pty) Ltd