DOCUMENTATION
Teams Chat
Start a Microsoft Teams Chat
Chat Options
Quick Chat Contacts
👤 Service Desk adelee@braintree.co.za 👤 Sales sales@braintree.co.za 👤 Accounts Accounts@braintree.co.za
How to Use
Enter a user's email address or User Principal Name (UPN)
Optionally pre-fill a message to send
Check "Create Group Chat" to add multiple participants
Click "Start Chat" to open Microsoft Teams with the conversation
Or use Quick Chat buttons for pre-configured contacts
Teams must be installed on your device
Supported Formats:
One-on-One:
user@example.com
Group Chat:
Multiple emails separated by commas
Channel:
Use the Teams app to navigate to channels
Need help with your environment?
Use your agreed Braintree support channel, or contact the team to confirm the right support route.
Contact Braintree

