All documentation

CRM24

All documentation

CRM24

DOCUMENTATION

Configuration and Setup

Admin Websites

There are 3 main websites to be aware of and bookmark.

PowerApps

URL: http://make.powerapps.com

Screenshot: Configuration and Setup

The 2 main things to be aware of here are:

Within a solution, you can see the various tables, views, forms and processes.

Screenshot: Configuration and Setup

Microsoft 365 Admin Centre

URL: https://admin.microsoft.com/Adminportal

From within the Admin portal your CRM24 users can be managed.

Screenshot: Configuration and Setup

Power Platform Admin Centre

URL: https://admin.powerplatform.microsoft.com/environments

This can also be accessed from the Microsoft 355 Admin Centre.

Screenshot: Configuration and Setup

Opening the environment will take you into CRM24.

Screenshot: Configuration and SetupScreenshot: Configuration and Setup

If you choose Settings, from here you can perform most of the settings found in CRM124.

Screenshot: Configuration and SetupScreenshot: Configuration and Setup

From within CRM24 there is another way to access these settings, but in time these will likely be deprecated. For now though we will access these same settings from within CRM24 by going to the cog and then choosing Advanced Settings.

Screenshot: Configuration and Setup

The Advanced Settings are where all customisations and settings can be accessed.

Screenshot: Configuration and Setup

Security / Environment Setup

Set up Business Unit Structure

Advanced settings > Security > Business Units.

The Advanced Settings are where all customisations and settings can be accessed.

Need help with your environment?

Use your agreed Braintree support channel, or contact the team to confirm the right support route.

Contact Braintree

Braintree

Specialists in Business Applications,
Modern Workplace and Azure.

Microsoft
Solutions Partner

Built By Dynamite

© 2026 Braintree (Pty) Ltd

Braintree

Specialists in Business Applications,
Modern Workplace and Azure.

Microsoft
Solutions Partner

Built By Dynamite

© 2026 Braintree (Pty) Ltd

Braintree

Specialists in Business Applications,
Modern Workplace and Azure.

Microsoft
Solutions Partner

Built By Dynamite

© 2026 Braintree (Pty) Ltd