Runs on
Copilot Studio
Azure OpenAI
Microsoft 365 Copilot
Azure AI Foundry
Summarise yesterday's exceptions and route them.
AI Value Framework
Evaluate gate. TCO and payback signed off before anything deploys.
Brian
Building Reports In AI Now · Bioforum
The platform Braintree builds on. Content safety, evaluations and a logged audit trail on every agent.
Content safety filters on every agent
Documented evaluation sets
Logged, reviewable audit trail. POPIA-aligned
Build, publish and govern custom agents. Low-code, grounded on your data, inside your Microsoft tenant.
Frontier models run inside your Azure tenant. Your prompts and your data stay yours.
AI inside Outlook, Teams, Word and Excel. The tools your people already use every day.
Grounds every agent in your own documents and data. Answers with citations, not guesses.
Service
Finance
Finance
Built for the use cases where Microsoft does not yet ship a named agent. SA-grounded. Production. POPIA-aligned. Custom agents enter through the AI Value Framework. Same business case discipline as the named agents above.
Built by Braintree
Every agent action logged and reviewable. The record that lets the environment survive an audit. POPIA-aligned.
Map the operations and workflows across your business where agents carry the strongest TCO case.
02
Full TCO and payback model. Presented to management. Sign-off before any deployment.
R Management sign-off gate
03
Microsoft and Azure AI agents, deployed only where the business case warrants them.
04
Custom domain agents on Azure AI Foundry where Microsoft does not yet ship a named one.
The framework is under FDA review as an industry benchmark for governed AI.
Building Reports In AI Now. A custom agent on the same governed foundation.
The FDA is reviewing our AI framework as an industry benchmark. Braintree built it on Azure with the governance and audit trail in from day one.
| What matters | Do-it-yourself pilot | AI Jumpstart with Braintree |
|---|---|---|
| Governance | Some policy, not enforced in the tooling |
✓
Content safety, evaluations and an audit trail from day one
|
| Data residency | Public AI clouds, US / EU / APAC |
✓
Azure South Africa, Joburg and Cape Town. POPIA-aligned
|
| Business case | A public tool and a credit card |
✓
TCO and payback modelled before any deployment
|
| Time to production | Easy to start, hard to finish |
✓
Live in weeks once the case clears the gate
|
| Ownership | Whoever built it, until they move on |
✓
Braintree, with 100+ Microsoft-certified specialists
|
| Cost to start | Winner: Low. A public tool and a credit card | A scoped engagement with a specialist team |
| 5 to 1 in Braintree's favour. A do-it-yourself pilot is cheaper to start. It is also where most AI stalls. Honest. | ||
AI
AI strategy, governance & the TCO case
SA
Architecture, tokenisation & security
CL
Licensing & the commercial spine
Your data, your systems, the workflows you would point an agent at, your security and compliance constraints. Five to ten minutes on your side.
02
Braintree returns a scoped AI opportunity map, the agent candidates and the AI Value Framework TCO view. Inside five business days.
03
Review the opportunity map, shortlist the agents, choose the fork, named or custom, and discuss the South African data residency answer. No sales pitch.
Most pilots stall because they start with the tool, not the business case. The AI Value Framework runs the other way. Stage 01 Discover maps where an agent would actually earn its keep. Stage 02 Evaluate models the TCO and puts a go or no-go gate in front of management. Nothing deploys until the case is signed off. The pilots that stall are the ones nobody costed. Braintree does not deploy AI agents by default. We deploy them where the TCO is proven.
A named Microsoft agent, configured and governed, is usually live in weeks once the business case clears the Evaluate gate. A custom agent on Azure AI Foundry is scoped per use case, typically 4 to 12 weeks. Cost depends on the agents in scope and your Azure consumption. The 5-day scoped response after your call gives you the opportunity map and the TCO view before you commit to anything. Bioforum’s full secure AI framework was delivered in two months.
Three answers. Credentials. Braintree is one of nine Microsoft Managed Partners in South Africa. With 220+ SA businesses, 100+ Microsoft-certified professionals and 10+ years delivering Microsoft technology. Data residency. The only honest answer to “your AI and its data stay in South Africa” comes from a partner with SA Azure operations. Method. The AI Value Framework gates every agent against TCO, every time. Most partners sell the AI catalogue. Braintree sells the case for each agent. We do not deploy AI agents by default. We deploy them where the TCO is proven.
Content safety, evaluation sets, audit trails and POPIA. The governance an AI environment needs before anyone asks how it works.
Where Copilot lands and sticks. Microsoft 365 Copilot is AI inside the tools your people already use. Modern Workplace is the licensing and adoption layer that makes it stick.
The systems agents reach into. An agent is only as useful as the systems it reaches into. A modern Dynamics 365 core gives your AI clean processes and data to act on.
The data under every agent. An agent is only as good as the data under it. Microsoft Fabric and Power BI give your AI a single, governed source of truth to reason over.
