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Modernise ERP

  • Modernise ERP · Enterprise · Dynamics 365 Finance & Operations

Human-led. Agent-operated. On Microsoft Dynamics 365.

Move enterprise ERP off Dynamics AX, SAP ECC, Oracle EBS or JD Edwards onto Microsoft Dynamics 365 Finance and Operations. AI agents deployed where the TCO case is proven.
Book the scoping call
Run the migration readiness check

Runs on

Dynamics 365 Finance
Supply Chain
Project Operations
Commerce
Copilot
  • Approvals Agent · approval cycle cleared in Teams

Time Entry Agent

timesheets drafted for review

Product Content Agent

catalogue enriched for merchandiser edit

Lease Agent

IFRS 16 schedules current

Payflow Agent

payment run verified, journals posted

Reconciliation Agent

bank to ledger matched, exceptions flagged

Supplier Comms Agent

confirmations chased, late responses flagged

Expense Agent

receipts converted and routed to policy

Approvals Agent cycle cleared in Teams

receipts converted and routed to policy

South African businesses grown
0 +
Forrester TEI over three years
0 %+
Microsoft-certified specialists
1 +
Azure regions in South Africa
  • The wedge SAP and Oracle cannot match

Your financial record stays in South Africa.

An SA enterprise modernising ERP picks between SAP S/4HANA Cloud, Oracle Fusion Cloud and Microsoft Dynamics 365. SAP and Oracle run their public clouds from offshore regions. Microsoft Azure runs from Joburg North and Cape Town. Payroll, supplier master and financial data is exactly what the Information Regulator started monitoring in 2026.
  • The platform you land on

The Microsoft stack you'll run. The Dynamics 365 finance and operations apps.

Dynamics 365 Finance

General ledger, payables, receivables, fixed assets and multi-entity close. SARS VAT and SARB reporting localised.

Payflow, Reconciliation and Lease agents inside

SARS VAT and SARB BOP localised

Hosted on the South African Azure regions

Dynamics 365 Supply Chain Management

Procurement, inventory, warehouse and manufacturing in one app. Supplier Communications Agent inside.

Dynamics 365 Project Operations

Project contracts, costing, WIP and revenue recognition. Time Entry, Expense and Approvals agents.

Dynamics 365 Commerce

Unified retail, e-commerce and call centre. Copilot enriches product content at catalogue scale.

Microsoft Foundry. Built by Braintree

Custom domain agents where Microsoft does not yet ship a named one. Built on Copilot Studio and Azure.

  • The AI-operated enterprise

Microsoft Dynamics 365 powers the AI-driven enterprise

Microsoft’s 2026 narrative shifted from “Copilot helps people” to “agents execute the work”. Human-led, agent-operated. Named agents ship inside the Dynamics 365 finance and operations apps today. Braintree deploys the ones whose three-year TCO case proves out through the AI Value Framework. Custom agents in Microsoft Foundry where Microsoft does not yet ship a named one.
Finance
Payflow Agent
Autonomous payment runs, vendor bank verification and journal posting. Microsoft reports a 70 to 80% cut in manual effort.
Finance
Account Reconciliation Agent
Matches bank, sub-ledger and general ledger automatically and flags exceptions. The close runs faster on a clean audit trail.
Finance
Lease Agent
ASC 842 and IFRS 16 lease schedules. Built by Crowe on Copilot Studio. Recovers 3 to 5 finance hours per reporting period.
M365 Copilot
Finance Agent
Ad-hoc finance analysis inside Outlook, Teams and Excel. Microsoft reports 18 hours saved per finance team member each month.
Supply Chain
Supplier Communications Agent
Drafts supplier emails, chases confirmations and flags late responses. Lower buyer admin without losing the relationship.
Project Operations
Time Entry Agent
Drafts weekly timesheets from calendar, email and Teams activity. Consultants review and submit. Project accounting stops chasing.
Project Operations
Expense Agent
Converts receipts to line items, categorises them and routes to policy. Less paperwork, a cleaner close, fewer exceptions.
Teams
Approvals Agent
Routes approvals through Teams with the context attached. Approvers decide in seconds. Cycle times drop.
Commerce
Product Content Agent
Generates product descriptions, attributes and variants at catalogue scale. Merchandisers edit rather than start from a blank line.

Custom agents. Built by Braintree on Microsoft Foundry

For the operations where Microsoft does not yet ship a named agent. Copilot Studio, Azure OpenAI and the Dynamics 365 ERP MCP Server. Bioforum's "Brian" is the reference pattern: reviewed by the U.S. FDA, SA-grounded, in production.

Built by Braintree

No named HR agents at finance and operations parity yet. Microsoft 365 Copilot works at role level. Custom agents enter through the AI Value Framework. Same business case discipline as the named agents above. Braintree doesn't deploy AI agents by default. We deploy them where the TCO case is proven.

  • How we migrate

Evaluate, Architect, Migrate, Operate.

Four stages. Business case first. The full TCO modelled. The board signs off before the migration spend.
01

Evaluate

Scoped migration response inside 5 business days. F&O apps shortlisted from the decision matrix. TCO and payback modelled for the board.

$ Board sign-off gate

02

Architect

Target solution designed. Data model mapped. The lift-and-shift versus re-architect fork decided. The plan the board signs off.

03

Migrate

Environment provisioned in the Power Platform admin center. Data migrated, reconciled, signed off. TCO-approved agents live at go-live.

04

Operate

Run-state on one SLA. Release-wave adoption every six months. Custom agent builds where the AI Value Framework proves the case.

  • The AI Value Framework is the gate

Braintree doesn't deploy AI agents by default. We deploy them where the TCO case is proven.

  • Two paths. One destination.

The fork is how you get there, not where you land.

AX lineage migrates differently from SAP, Oracle and JD Edwards. Both roads arrive at Dynamics 365 Finance and Operations. Both run the AI Value Framework. The fork is about approach, not destination: a code-lineage port versus a greenfield re-architect.

Dynamics AX lineage port

Best when you’re on Dynamics AX 2012 R3, R2 or AX 2009.
  • Code patterns port. The data model maps. X++ extensions refactor.
  • Microsoft-to-Microsoft lineage. Lower scope risk, same process shape.
  • Named agents enabled at go-live where the business case proves out.

Greenfield re-architect

Best when you’re on SAP ECC, Oracle EBS, Oracle JD Edwards, Infor, Sage X3 or bespoke.
  • Greenfield build in the finance and operations apps. Process redesign opportunity.
  • Data re-architected, not lifted. Legacy records archived to OneLake.
  • Agents deployed from day one on clean process design. Proper modernisation.

Both roads run the AI Value Framework. The destination is the same.

  • One agreement. The commercial case.

One Microsoft Partner. One Intelligent Agreement. One Business Central estate.

Enterprises modernising ERP carry three to six vendor contracts today: an ERP vendor, a cloud hoster, a Microsoft 365 reseller, a security partner, an integrations house. Braintree replaces all of them with one agreement. One SLA covers migration, run-state operations and the AI agent layer, named and custom. One escalation path. One accountable partner.
Multi-vendor ERP sprawl.

Before. Three to six contracts.

  • Separate ERP vendor master agreement
  • Separate cloud hosting, security, Microsoft 365 reseller and integrations house
  • Conflicting roadmaps. Finger-pointing when a close runs long. POPIA Section 72 cross-border transfer paperwork.
One agreement. One escalation path.

After. One Intelligent Agreement.

  • One agreement: Dynamics 365 Finance, SCM, Commerce, Project Operations and HR
  • One SLA across migration, run-state and the agent layer. One escalation path. One accountable partner
  • POPIA-aligned by default. Financial data on the South African Azure regions
fno tower | Braintree
Enterprise scale, modelled honestly. The composite is enterprise, off legacy ERP, not the Finance-only figure.
  • Proof, not promises

200%+

Forrester Total Economic Impact over three years. Dynamics 365 ERP enterprise composite, off legacy ERP.
Forrester Total Economic Impact, February 2026. The enterprise composite modelled a net present value over three years off legacy ERP. The same Forrester TEI enterprise composite, not the Finance-only figure.

Three Gartner Magic Quadrants

Dynamics 365 was named in three 2025 Gartner Cloud ERP Magic Quadrants.

Bioforum's "Brian"

Custom agent on Microsoft Foundry. Reviewed by the U.S. FDA, SA-grounded, in production.

  • The honest comparison

Staying on legacy, moving to Dynamics 365, and the practical winner.

The work Staying on legacy ERP
Lifecycle AX 2012 out of support. SAP ECC mainstream ends 2027. Oracle and JDE frozen
✓ Microsoft's modern lifecycle. Two release waves a year. No cliff
AI agents External bolt-ons only. Agentic workflows not possible on-prem
✓ Named F&O agents in-product. Copilot Studio for custom builds
SA localisation and data residency Custom-built, ageing with every SARS and SARB update
✓ POPIA-aligned. SARS VAT and SARB BOP localised, on SA Azure
Upgrade model Big-bang upgrade every three to five years. Risk concentrated
✓ Two Microsoft release waves a year. Risk distributed
Vendor model Three to six vendors. Multiple contracts. Conflicting roadmaps
✓ One Braintree agreement. One SLA. One escalation path
Near-term spend No migration project. Zero near-term spend while you remain in support A funded, scoped migration programme
5 to 1 for Dynamics 365. Staying costs less this quarter. It costs more every quarter after. Honest.
  • Talk to a specialist

Three specialists. One direct line. Plus the 8-minute migration assessment.

Three enterprise ERP specialists, matched to your scoping call. Names land in your calendar invite, not on a page you scrolled past.

FO

Enterprise F&O Lead

Dynamics 365 Finance deployment

Microsoft Certified ·
Dynamics 365 Finance

MA

ERP Migration Architect

Supply Chain, data model & the fork

Microsoft Certified · Dynamics 365 Supply Chain Management

CL

Commercial Lead, One Intelligent Agreement

Licensing, Contracts & Migration

Microsoft Customer Agreement ·
CSP
  • 8-minute migration assessment

How ready is your enterprise for the move off legacy ERP?

8 questions. We map your environment against the 220+ SA migrations Braintree has run. You get a readiness tier. Scoped, Ready, Planning or Early. Plus the next move and the timeline that fits it.
Run the assessment
  • How it works

From scoping call to AI-operated ERP in three steps.

01

Tell us how you run today

AX, SAP, Oracle, JD Edwards or bespoke. Entity count, integrations, customisations. Five to ten minutes on your side.

02

Get the findings

Braintree returns scoped migration findings, the F&O apps shortlist and the AI Value Framework opportunity map. Inside five business days.

03

Review with the architect

Review scope, shortlist the F&O apps, choose the fork, discuss agent candidates and the data residency answer. No sales pitch.

Book the 30-minute scoping call
  • FAQ

What CIOs and CFOs ask before they book.

What happens to our NAV customisations?
Every customisation goes through an inventory in the Map phase. We keep the ones that still pay for themselves, retire the ones that do not, and rebuild the rest as supported AL extensions in Business Central. You get a line-by-line decision log. No code moves on guesswork.
We audit every ISV in the Assess phase and check each vendor’s Business Central roadmap. Most have a direct Business Central equivalent. A few have been replaced by native Business Central functionality. A small number need a substitute. You get a vendor-by-vendor recommendation before you sign anything off.
Most mid-market NAV environments land between four and six months end to end. Heavily customised or multi-entity environments can run longer. Clean, near-standard NAV runs shorter. The cut-over itself is a single weekend. Saturday off NAV, trading in Business Central by Monday.
Staying on NAV carries hardware, BREP licensing, backup and upgrade-project debt. Business Central is a predictable per-user monthly subscription that replaces all of it. We build the full three-year TCO comparison before you commit. Forrester’s 2026 Total Economic Impact study put the composite return at more than 200% over three years, with a six-month payback.
The target is Business Central online. That is the direction Microsoft is investing in, and where Copilot, Microsoft Fabric and the monthly feature releases live. Business Central on-premises exists if the business case genuinely requires it. We will be straight with you about the trade-offs before you choose that path.
NAV reports are rebuilt in Power BI. Cleaner, self-service, plugged into the same Business Central data. The ones still needed as pixel-perfect statements stay in Business Central as Word or RDL layouts. Finance gets a better reporting experience out the other side, not a worse one.
Both work, and we scope the right one for your business. Single-entity NAV usually goes as a single weekend cut-over. Multi-entity or multi-country groups are almost always phased by legal entity or region. The Assess phase is where we lock that decision, not later.

Some NAV partners are still here and doing good work. Talk to them too. But many are not, and a lot have never run a full Business Central cut-over at scale. Braintree is 1 of 9 Microsoft Managed Partners in South Africa. We have migrated Great Plains, the harder migration, to Business Central, and we are still here to own the outcome three years in. That is the test.

  • From the practice

Insights for CIOs and CFOs running the modernisation.

fno ins1 | Braintree

Agents

Agents, not Copilots. What Microsoft's 2026 ERP story means.

Microsoft’s 2026 narrative shifted from “Copilot helps” to “agents execute”. Named finance and operations agents now ship in-product.
  • In production
fno ins2 | Braintree

Oracle to Dynamics 365. When lift-and-shift is the wrong answer.

Migration

Oracle EBS and JD Edwards stay in Premier Support past 2036. Supported, but architecturally frozen on-prem.
  • In production
fno ins3 | Braintree

TCO

The AI Value Framework. The full TCO before any agent goes live.

Most partners lead with the agent catalogue. Braintree leads with the business case.
  • In production
  • Where this connects

Modernising ERP connects to the rest of the Microsoft stack.

AI Jumpstart

The entry point for AI. The 30-day, business-case-led AI deployment programme. Same AI Value Framework, smaller scope, faster to a management-ready decision pack.

Visit AI Jumpstart

Azure Cloud

The infrastructure layer underneath. The infrastructure layer under every agent Braintree deploys. SA-region workloads, POPIA-aware architecture, Azure OpenAI at enterprise scale.

Visit Azure Cloud
PBI LogoCreated with Sketch.

Data & Analytics

The semantic layer agents read from. Microsoft Fabric and Power BI. The semantic layer that lets agents read and reason over your finance data cleanly.

Visit Data & Analytics
  • From legacy ERP to an AI-operated enterprise

Let's grow.

Book the 30-minute scoping call. We scope the migration off AX, SAP, Oracle or JD Edwards,
model the agents that pay back, and return a 5-day response. No pitch deck.
Book the scoping call
Run the migration readiness check
Specialists in Business Applications, Modern Workplace and Azure.