Deployed once. Built to last.

Your first proper ERP, on Microsoft Dynamics 365 Business Central. Braintree scopes the business case, builds it around how you actually run, takes it live, then runs it.

Runs on

Quote

BT-1042 issued

Order

Confirmed, stock allocated

Ship

Picking now, warehouse 1

Invoice

Posts on despatch

Paid

Matched by bank feed

Forrester TEI over three years

0 %+

Payback period on Business Central

0 mo

Scope sprint before any build

1 days

Managed Business Central takes over

1 days

Your ERP partner is still here after go-live.

Most ERP partners are project shops. They win the deal, build the system, hand you the keys, and move on. The support desk is a separate team you have never met. Braintree runs your Business Central as a managed service from day 31, under one agreement with your Microsoft 365 and Azure.

Your full Business Central environment. One partner. One outcome.

Business Central Implementation

Scoping, design, data migration, training, go-live and the first month of hypercare. Your first ERP delivered by one Braintree team, to a Forrester-validated business case.

5-day scope sprint before any build

Forrester-validated business case

12 to 24 weeks, set by the scope

Financial management

General ledger, AP, AR, fixed assets, budgeting and multi-entity consolidation. The full finance function in one place.

Operations

Inventory, sales and purchase orders, warehousing and service management. Designed around how your business actually runs.

Integrations

Microsoft 365, Power BI, and South African banking, Payfast and Yoco feeds. Connected without custom code.

Managed Business Central

Monthly health checks, release management, feature adoption and a support SLA. From day 31, Braintree keeps it healthy.

Five days. One cut-over. Measured and managed.

This is the final week, when Braintree runs the go-live. No overtime heroics. No cliff-edge risk. A disciplined transition from your old way of working to Business Central, with hypercare starting the Monday of week two.

Monday

Freeze

Tuesday

Migrate

Wednesday

Validate

Thursday

Go or no-go

Friday

Business Central live
07:00

Week two runs as hypercare with a Braintree lead on call, and your first month-end close co-piloted with your finance team. From day 31, Managed Business Central takes over: monthly health checks, release management, feature adoption and a support SLA. One agreement with your Microsoft 365 and Azure.

Scope, Build, Go-live, Support.

Every Business Central implementation runs the same four steps. Three of them get you live. The fourth, Support, is the one most partners skip.

Scope

A 5-day scoping sprint. Business case, module list, integrations, timeline and cost envelope. Walked through your leadership on day five.

Build

Configuration over customisation. Process design, chart of accounts, role-based security, data migration and a full dress rehearsal.

Go-live

Cut-over over a weekend. Hypercare for the first month. Your first month-end close co-piloted with your finance team.

Support

Managed Business Central from day 31. Monthly health checks, release management, feature adoption. One agreement.

Most ERP partners disband the team at go-live. Braintree's relationship starts there.

The cheap quote wins the RFP. The outcome is where it shows.

The cheap quote wins the RFP. Then scope creep starts, customisation piles up, and ownership disappears after go-live. Braintree runs a different model: a Forrester-grade business case up front, scoping discipline in delivery, and Managed Business Central from day 31.

The project-shop model

Wins on price. Loses on outcome.

Wins the RFP on price. The cheap number sets the expectation for everything that follows.
Underestimates scoping. Discovery done in days, not weeks. The gaps show up in build.
Customisation creep. Every missed requirement becomes a change request that adds cost and risk.
You own the mess after go-live. The implementation team moves on. Support tickets bounce.
No ongoing management plan. Release upgrades pile up. Feature adoption plateaus.

The Braintree model

Braintree clients on the One Intelligent Agreement. Priced to the outcome, not just the project.

Forrester-validated business case. 200%+ over three years, a six-month payback.
Scoping discipline. A 5-day scope sprint before any build. No surprises after kick-off.
Configuration over customisation. Business Central out of the box does most of what an SMB needs.
Hypercare in month one. Your first month-end close runs co-piloted with a Braintree lead.
Managed Business Central under one agreement from day 31. Health checks, release management, support SLA.
Timeline: 12 to 24 weeks from kick-off, set by the 5-day scope.

One Microsoft Partner. One Intelligent Agreement. One unified, secure solution.

An ERP bought on its own is a separate vendor, a separate contract and a separate support desk that has never met your Microsoft 365 or Azure team. Braintree puts Business Central under the One Intelligent Agreement: the same contract, the same team, one accountability for the whole Microsoft estate.

An ERP bought on its own.

Before. Another vendor on the pile.

A separate ERP vendor and a separate contract
A support desk that has never seen your Microsoft 365 or Azure
Renewal cycles that never line up
No single accountability when finance and IT disagree
Microsoft 365 integration quoted as extra scope

One agreement. One team. One roadmap.

After. One Intelligent Agreement.

One Microsoft Customer Agreement across Business Central, Microsoft 365 and Azure
One Braintree team accountable for the whole Microsoft estate
One quarterly review across ERP, workplace and cloud
One SLA, one roadmap, one renewal conversation
Native Microsoft 365 and Power BI integration, in scope from day one

200%+

A six-month payback, modelled over three years. Forrester Total Economic Impact study on Business Central.

Forrester Total Economic Impact study on Microsoft Dynamics 365 Business Central, commissioned by Microsoft, March 2026. The study modelled finance team efficiency, operations productivity and reporting time savings over three years. The composite organisation reached payback inside six months. The business case you take to a board before a project starts.

Controlgear Instramac ran the same system for 38 years. Braintree cut over to Business Central across a single weekend. They were trading on the new system the Monday morning.

Controlgear Instramac, Business Central go-live

The project shop, Braintree, and the practical winner.

The work	Self-managed	Braintree-managed
Deployment	A pilot that stalls without an adoption plan	✓Deploy, Adopt, Secure and Run begins
Secure Score	Decays between projects	✓Baselined, maintained, reported every month
Copilot	Switched on without a readiness gate	✓Role-based, readiness-gated, adoption measured
Licences	Drift, no audit	✓Monthly audit against use. Leavers reclaimed
Accountability	Internal IT fire-fights between priorities	✓One SLA, one team, one agreement
Upfront invoice	No managed-service line on the invoice	A managed-service fee, priced to the outcome
5 to 1 in Braintree's favour. Self-managed wins on the upfront invoice line. Honest.

Three specialists. One direct line. Plus the readiness assessment.

We match you to the right specialist when you book the scoping call. Names land in your calendar invite, not on a page you scrolled past.

Microsoft Certified ·
Dynamics 365 Business Central

Microsoft Certified ·
Data migration and process design

Microsoft Certified · Finance and multi-entity consolidation

Is your business ready for its first ERP?

8 questions. We map your business against what a Business Central implementation needs in place. You get a readiness tier. Ready, Preparing, Discovering or Early. Plus the actions to get ready and a written scoping outline.

From first call to a scoped Business Central plan, in five days.

Tell us how you run today

Your headcount, what runs your finance and operations today, your integrations and your top operational pressure. Five to ten minutes on your side.

Get the assessment

Braintree returns a written readiness assessment, the Business Central module shortlist and a scoping outline. Inside five business days.

Review with a specialist

A Business Central specialist walks you through the scope, the timeline and the cost envelope. You decide the next step. No sales deck.

What CIOs ask before they book.

What is the difference between Business Central and Finance and Operations?

Both are Microsoft Dynamics 365 ERP products. Business Central is built for SMB and mid-market organisations, typically up to around 500 users, and ships with out-of-the-box financials, operations and reporting. Finance and Operations is built for large enterprise with multi-country tax, complex manufacturing and 1,000-plus user estates. This page covers new Business Central implementations.

How long does a typical Business Central implementation take?

A straightforward SMB implementation with core financials and light operations typically runs 12 to 16 weeks from kick-off to go-live. Mid-market with multi-entity, integrations and custom reporting runs 16 to 24 weeks. The 5-day Scope phase returns a firm timeline before any build starts.

What does a Business Central project actually cost?

Two components. Microsoft licensing is a per-user monthly subscription, on the Essentials or Premium tier. The Braintree implementation is a scoped fixed fee that covers Scope, Build, Go-live and the first month of hypercare. Managed Business Central from day 31 is a separate monthly fee. The Scope output includes a full 5-year cost model.

How does Business Central integrate with SA banking and payment providers?

Bank statement feeds from FNB, Nedbank, Standard Bank and Absa connect into Business Central, so AR and AP reconciliation is automated. Payfast and Yoco integrate through supported connectors. EFT payment file generation supports the South African bank formats your AP team already uses.

Can Business Central handle multi-entity and multi-currency operations?

Yes. Business Central supports multiple legal entities under one tenant, with intercompany postings, eliminations and consolidated reporting. Multi-currency is native, with configurable exchange-rate updates. Common South African cases include a holding company with operating subsidiaries, or an SA parent with a cross-border African entity.

What happens after go-live? Do you walk away?

No. The first month is hypercare, with a Braintree lead on call and your first month-end close co-piloted. From day 31, Managed Business Central takes over: monthly health checks, feature adoption, user access reviews, release management and a support SLA. One agreement with your Microsoft 365 and Azure.

Can we move straight from spreadsheets to Business Central?

Yes. Most first-time ERP clients come from a spreadsheets-plus-small-accounting-package setup. Business Central is designed for exactly that move. The one prerequisite is a clean chart of accounts and documented processes. If those are messy, the Scope phase includes a short clean-up before build begins. You do not need an intermediate system.

How does Business Central fit alongside our Microsoft 365 and Azure?

Business Central shares identity with Microsoft 365 through Entra, runs on Azure, and integrates natively with Excel, Outlook, Teams and Power BI. If Braintree already runs your Microsoft 365 or Azure, Business Central sits under the same agreement. One contract, one SLA, one team accountable for the full Microsoft estate.

Insights for CFOs choosing their first ERP.

First ERP

Your first ERP playbook. The five decisions that actually matter.

Feature comparisons are a trap. The five decisions that determine first-ERP success are simpler, harder to get right, and almost never in the RFP.

Business Central or Finance and Operations. Which Dynamics ERP fits?

Dynamics 365

Both sit under the Dynamics 365 banner. One fits SMB and mid-market.

TCO

What the Forrester TEI says about the true cost of Business Central.

200%+ over three years. A six-month payback.

Business Central sits inside a bigger Microsoft estate.

Modernise ERP

Already on an older ERP? Running Dynamics NAV, GP or another legacy ERP? This is the migration path to Business Central, not a new build.

CRM

Sales and Customer Engagement.. Dynamics 365 for sales and customer engagement, sharing identity and data with Business Central under one agreement.

Data & Analytics

Power BI on live Business Central data. Board packs, budgets and forecasts on live Business Central data. The reporting layer on top of your ERP.

Let's grow.

A 30-minute scoping call. We scope the business case, map the modules, and tell you whether Business Central is the right first ERP. Built for CFOs and COOs. No pitch deck.

Specialists in Business Applications, Modern Workplace and Azure.