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  • SOLUTION 01. MODERN WORKPLACE

Licensed in a day. Run for years.

Microsoft 365 deployed, adopted, secured and run as one managed environment. Copilot, Teams, Intune and Entra ID, under one agreement with your Azure and Dynamics 365.
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modern workplace img | Braintree
  • The wedge most Microsoft partners skip.

Most partners ship licence keys. Braintree runs the environment.

Licensing is a one-day transaction. The reseller emails the keys and steps away. Braintree deploys the tenant, sequences Copilot adoption, hardens Secure Score and runs Microsoft 365 every day after. One agreement with your Azure and Dynamics 365.
Deploy. Adopt. Secure. Run.
moder workplace img1 | Braintree
  • The Microsoft stack

The Microsoft 365 stack you'll run. Five products. One managed environment.

Microsoft 365 Copilot

The assistant inside Outlook, Teams, Word and Excel. Deployed by role, where it earns the licence.

Microsoft Teams

Meetings, calls, channels and external-collaboration policy. The collaboration layer, run.

Microsoft Intune

Device enrolment, compliance policy and app protection. Every device accounted for.

Microsoft Entra ID

Identity, MFA and conditional access. The first line of defence, maintained.

Microsoft Purview

Sensitivity labels, retention and audit logging. The data governance Copilot reads from.

  • A day with Modern Workplace.

One environment. One workflow. Every hour of the day.

This is Microsoft 365 between 07:30 and 17:00 when it is deployed, adopted and managed as one environment. The work the person sees, and the managed layer they do not.
07:30

Morning triage

Outlook, triaged by Copilot

Copilot summarises the overnight inbox and surfaces the three replies that matter before 09:00.

Running underneath

Intune confirms the laptop is compliant. Conditional access and MFA clear the sign-in. The mailbox opens on a managed device.

10:00

Team standup

Teams, captured by Copilot

The standup runs in Teams. Copilot captures decisions and actions. The recap lands in the channel before the next call.

Running underneath

Channel governance and external-sharing policy hold. The recording retains to the Purview policy. Nothing leaks.

12:30

Proposal draft

Word, drafted with Copilot

Copilot drafts a first version from the meeting notes and last quarter's proposal. The team edits. It does not start from blank.

Running underneath

Copilot reads only what the sensitivity labels allow. The client file stays inside its labelled boundary.

14:30

Forecast review

Excel, read by Copilot

Copilot highlights the three variances that moved this month and writes the commentary line for the board pack.

Running underneath

The workbook lives in a managed SharePoint site. Version history and audit logging on. Secure Score holds.

17:00

The day closes

OneDrive, synced and set

Files synced. Tomorrow's mail set to send at 07:30. Teams status to offline. The day closes clean.

Running underneath

Overnight, Braintree monitors tenant health, reviews the licence count and tracks adoption. You get a monthly summary, not a ticket.

Around the clock

Run by Braintree, monitored 24/7

The workday is 07:30 to 17:00. The environment runs every hour of every day. Braintree monitors tenant health, maintains Secure Score, optimises the licence count and reports monthly. One SLA. One team. One agreement with your Azure and Dynamics 365.
  • How we deploy

How we deploy. Deploy, Adopt, Secure, Run.

Four stages. The first three get the tenant clean, adopted and hardened. The fourth is where the relationship begins.

Deploy

Tenant provisioned or remediated. Identity, Exchange, SharePoint, Teams and Intune configured to the Braintree baseline. POPIA-aligned from day one.

Adopt

Copilot readiness gate Role-based training and a champions network. Copilot rollout is gated on the readiness check: data classified, Secure Score cleared, governance written.

Secure

Conditional access, MFA, sensitivity labels and retention enforced. Microsoft Secure Score baselined and reported every month.

Run

Round-the-clock tenant health, licence optimisation and adoption tracking. Quarterly reviews. One SLA, under the agreement with your Azure and Dynamics 365.

Licensing is a one-day transaction. Deploy, Adopt, Secure and Run is the work that lasts for years.
  • Two paths. One managed environment.

The fork is where you start, not where you land.

A new Microsoft 365 deployment and a takeover of an existing tenant move differently. Both arrive at the same place: a deployed, adopted, secured and managed environment. The fork is about your starting point.
Best when you’re standing up Microsoft 365 fresh, or moving off a basic email and file setup.

New Microsoft 365 deployment

  • Tenant built to the Braintree baseline. Identity, Exchange, SharePoint, Teams and Intune from day one.
  • POPIA-aligned configuration applied as the default, not an opt-in.
  • Copilot enabled by role at go-live, once the readiness gate clears.
  • Timeline: 6 to 10 weeks.
Best when you already run Microsoft 365 but nobody owns tenant health, Secure Score or Copilot.

Take over an existing tenant

  • Most tenants taken over with no user-visible change on day one.
  • Current state baselined and documented. A risk register you sign off before any change.
  • Licence drift reclaimed, Secure Score lifted, Copilot rollout sequenced.
  • Timeline: 8 to 16 weeks, against the risk register.
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  • One environment. The commercial case.

One Microsoft Partner. One Intelligent Agreement. One Unified, Secure Solution.

Most organisations buy Microsoft 365 from one reseller, Azure from another partner and Dynamics 365 from a third. Three relationships, three renewal cycles, three support queues for one Microsoft estate. Braintree replaces all of it with a single agreement and a single team. The commercial spine is the One Intelligent Agreement.
A vendor for every workload, and the admin that comes with each.

Before. A partner per workload.

  • A Microsoft 365 licence reseller
  • A separate Azure infrastructure partner
  • A separate Dynamics 365 partner
  • Three renewal cycles and three support queues to manage
  • No single partner accountable when an issue crosses two of them
One Braintree agreement. One SLA. One roadmap.

After. One Intelligent Agreement.

  • One Microsoft Customer Agreement across Microsoft 365, Azure and Dynamics 365
  • One quarterly review across the whole Microsoft estate
  • One SLA and one team for licensing, tenant health and Copilot
  • One roadmap, sequenced by Braintree across every workload
  • POPIA-aligned by default. Data on the South African Azure regions
0 %

Microsoft Secure Score Efficient Group, a SA financial services firm. Onboarded to
managed Microsoft 365, data centre migrated to
Microsoft Azure.

70%+

Microsoft's Secure Score threshold for Copilot Microsoft recommends 70 percent or higher before an enterprise Copilot rollout. Braintree brings the score up, then scopes the rollout.

2 regions

Microsoft Azure datacentres in South Africa South Africa North in Joburg, with three Availability Zones, and South Africa West in Cape Town. POPIA-aligned since 2021.

  • vs the alternative

Self-managed Microsoft 365, Braintree-managed, and the practical winner.

Dimension
Self-managed Microsoft 365
Braintree Modern Workplace
Practical winner
WedgeAfter the licence is delivered
The reseller's job is done
Deploy, Adopt, Secure and Run begins
Braintree
Microsoft Secure Score
Set at deployment, then drifts
Baselined, maintained, reported every month
Braintree
Copilot rollout
A pilot that stalls without an adoption plan
Role-based, readiness-gated, adoption measured
Braintree
Licence optimisation
Reviewed annually, if at all
Monthly audit against use. Leavers reclaimed
Braintree
Accountability when it breaks
Internal IT fire-fights between priorities
One SLA, one team, one agreement with Azure and Dynamics 365
Braintree
Monthly service fee
No managed-service line on the invoice
A managed-service fee, priced to the outcome
Self-managed
5 to 1 in Braintree’s favour. Self-managed wins on the upfront invoice line. Honest.
  • Talk to a Modern Workplace specialist

Three specialists. One direct line. Plus the 8-minute benchmark check.

The bench you’ll work with

Three Modern Workplace specialists. Matched to your workplace review.

Screenshot 2026 06 01 at 13.52.48 | Braintree

01 Modern Workplace Practice Lead

Microsoft Certified. Microsoft 365.

02 Copilot and Adoption Specialist

Microsoft Certified. Microsoft 365 Copilot.

03 Identity and Endpoint Architect

Microsoft Certified. Intune and Entra ID.

We match you to the right specialist when you book the workplace review. Names land in your calendar invite, not on a page you scrolled past.
Match me to a specialist →
  • Free, 8 minutes

How does your Microsoft 365 estate compare to the SA enterprise median?

8 questions. We map your estate against benchmarks from 220+ SA clients. You get a tier. Above median, At median, Below median fixable in 90 days, Below median fixable in 12 months. Plus the actions to close the gap.
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  • Book the workplace review.

From workplace review to managed Microsoft 365 in three steps.

01

Share your environment

Tell us your seat count, current Microsoft 365 licensing mix, and your top priority. Five to ten minutes on your side.

02

5-day scoped response (SLA)

Braintree returns a written Modern Workplace assessment. Cost, Secure Score posture and Copilot readiness. Inside five business days.

03

30-minute findings call

Review the findings with a specialist. Choose the path. Discuss Copilot readiness and the South African data residency answer. No sales pitch.
Book the 30-minute workplace review
  • Common questions, honestly answered.

What CIOs ask before they book.

Eight questions we answer in every workplace review. Pre-empted here so you can scan first.
What does managed Microsoft 365 actually mean?
It means Braintree owns the outcome of your Microsoft 365 environment, not just the licence transaction. That covers tenant health, Secure Score, licence optimisation, adoption, Copilot rollout, Intune and conditional access. Your in-house team keeps strategic control. Braintree runs the day to day.
It depends on the role. For knowledge workers who live in Outlook, Word, Excel and Teams, the productivity lift is measurable. For functions that rely on specialised line-of-business apps, the picture is more mixed. Braintree scopes Copilot by role, not by org chart, so the spend lands where the return is real. The readiness gate runs first: data classified, Secure Score cleared, governance written.
No. Most SA organisations Braintree runs are on a mix of Microsoft 365 E3, E5 and Business Premium. E5 adds Defender and Purview value that matters for regulated industries. For everyone else, Business Premium with targeted E5 add-ons is often the right balance. Braintree audits and recommends. It does not push tier upgrades.
Monthly audits against actual use. Leavers reclaimed inside 30 days. Dormant accounts flagged. Over-licensed users right-sized. Copilot allocations reviewed against adoption data, not wishful thinking. You see a monthly licence report with the savings line called out.
It starts with the 5-day scoped assessment. From there, a typical engagement covers tenant remediation, identity and Secure Score work, Intune device enrolment, and a role-based Copilot rollout plan. Delivery runs over 8 to 16 weeks depending on seat count and current state. The Run phase begins the day the delivery work closes.
Yes. Most tenants are taken over with no user-visible change on day one. Braintree baselines the environment, documents the current state, then sequences hardening and optimisation against a risk register you sign off. Users feel nothing. The admin surface starts working properly.
One Braintree agreement covers your full Microsoft estate: Microsoft 365, Azure, Dynamics 365, security and devices. One invoice. One SLA. One contact. That is the One Intelligent Agreement model. You stop managing three vendor relationships and start managing one outcome.
You can transfer the licensing relationship to Braintree at the end of your current term, or run a split model where Braintree manages the tenant and the original reseller holds the licence contract. Both work. Braintree optimises whichever model you pick. The tenant health and Copilot outcomes do not depend on where the licences are billed.
  • From the Braintree practice.

Insights for CIOs and IT leaders running Microsoft 365.

Copilot

How to roll out Microsoft Copilot without leaking sensitive data.

Copilot inherits your permissions and your sensitivity labels. The three controls to get right before a rollout scales past the pilot.
  • Article in production

Compliance

POPIA and Microsoft 365. What SA organisations need to evidence.

Data residency, retention and audit logging. The technical controls behind a POPIA posture, documented for your compliance records.
  • Article in production

Managed Services

The real cost of running Microsoft 365 in-house.

Licence drift, Secure Score decay and tenant sprawl. The hidden line items behind a self-managed tenant, read in a South African context.
  • Article in production
  • Where this connects.

Modern Workplace is one surface of the Microsoft estate.

One Braintree agreement. One team. Full Microsoft coverage.

Azure Cloud

The infrastructure layer under Microsoft 365. Migration and managed cloud, hosted on the South African Azure regions. Under the same agreement.

Explore →

Security

Microsoft Defender, Sentinel and Purview. Managed detection and a POPIA-aligned posture. The security layer that wraps the modern workplace.

Explore →

AI Jumpstart

The 30-day, business-case-led AI deployment programme. The entry point for Copilot adoption that goes beyond the productivity apps.

Explore →
  • Licensed in a day. Run for years.

Hand your CIO a workplace that runs itself.

30-minute workplace review. We assess your tenant, your Secure Score and your Copilot readiness, and tell you what managed Microsoft 365 changes. No pitch deck.
Book a workplace review
Run the workplace benchmark check