Insights

Co-creating CRM success: Turning user insight into long-term value
Getting CRM ROI: Align Microsoft CRM to user needs with co-design, standard-first and AI for scalable growth Heath Huxtable, CEO at Braintree, shares how early and ongoing collaboration with end-users, a focus on standard-first design
How South African Businesses Are Putting AI to Work With Copilot
South African businesses are no longer testing AI. They are putting it into daily operations and measuring results. Retail, public…
Read moreBraintree Event
February 2026. One clear focus. Practical outcomes for security leaders. Braintree opens 2026 with a focused, in person session built…
Read moreWhat New Copilot Business Bundles and Upcoming Price Changes Mean for Your Licensing Strategy
If your organisation has fewer than 300 users and you have been watching Copilot from the sidelines, the licensing picture…
Read moreAI and Copilot – The Next Frontier for Productivity
Artificial Intelligence (AI) is no longer a futuristic buzzword – it’s a present-day catalyst transforming how we work, collaborate, and…
Read moreGPT-5 Now Live in Microsoft 365 Copilot and Copilot Studio
The future of work just took another leap forward. OpenAI’s latest generative AI model, GPT-5, is now generally available in…
Read moreThe AI advantage: It’s not too late YET
Why South African businesses should be leveraging AI Truth: “The only constant in life is change.”- Heraclitus. Trouble is, the…
Read moreThe jump, the gun, and Microsoft Copilot
Microsoft Copilot and the need to adopt a project approach to its integration, application and management within the organisation 400…
Read moreCopilot is the new power suit
How Microsoft 365’s secret weapon is life-altering for the modern business leader You’re a powerhouse—running board meetings, managing people, and…
Read moreUnveiling the Microsoft Surface Pro 11th Edition
The Microsoft Surface Pro 11th Edition brings a blend of flexibility, performance, and innovative features designed for the modern workplace.…
Read moreMicrosoft Unveils Copilot Surface Devices, Ushering in a New Era of AI in the Workplace
As a leading distributor of Microsoft Surface products in South Africa, Braintree is excited to share the latest developments from…
Read moreTransforming Education: Join Us at the Surface and CoPilot Education Days!
At Braintree, we believe in the power of technology to transform education. That’s why we’re excited to announce a series…
Read moreEmpowering Businesses with Microsoft Copilot: A Braintree Perspective
In today’s rapidly evolving digital landscape, the integration of generative AI into business operations is not just a luxury but…
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