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Dynamics 365 for Customer Service

Provide your customers with satisfactory interactions with your agents by analysing engagements and promoting optimal behaviour for the next customer interaction to give them that VIP experience, and empower customer service managers to make data-driven decisions that improve workforce productivity with customer service insights.
Data analytics help you predict and identify issues before your customers do with analysis from connected devices, and empower customer service managers to make data-driven decisions.

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