Customer Engagement

Unleash the Power of Microsoft Dynamics 365 Customer Engagement

Leverage the full potential of this solution to elevate Customer Relationships and ensure sustainable business expansion.

Why Choose Microsoft Dynamics 365
Customer Engagement?​

Microsoft Dynamics 365 Customer Engagement is a robust CRM platform designed to help businesses build stronger customer relationships, streamline sales processes, and deliver personalised experiences. It offers a comprehensive suite of tools and features that empower organisations to understand customer needs, enhance engagement, and drive long-term loyalty.

Key Benefits of Microsoft Dynamics 365 Customer Engagement​

360-Degree Customer View

Gain a comprehensive view of your customers across every touchpoint. Microsoft Dynamics 365 Customer Engagement provides a centralised database that consolidates customer interactions, allowing you to deliver personalised experiences, anticipate needs, and foster stronger relationships.

Sales Process Optimisation

Streamline your sales processes and enhance productivity with intuitive tools that automate routine tasks, track leads, and provide real-time insights. Dynamics 365 Customer Engagement equips your sales team with the tools they need to close deals efficiently and exceed targets.

Enhanced Marketing Capabilities

Drive targeted marketing campaigns and nurture leads with Dynamics 365 Customer Engagement's advanced marketing automation features. Create personalised, multichannel campaigns, track campaign performance, and gain valuable insights to optimise your marketing strategies.

Exceptional Customer Service

Deliver exceptional customer service with Dynamics 365 Customer Engagement's service management capabilities. Empower your support teams with a unified view of customer interactions, case management tools, and self-service portals, resulting in faster response times and increased customer satisfaction.

Tailored Solutions for Optimal Results

From implementation to ongoing support, we ensure seamless integration and maximum value for your investment. Braintree's team of seasoned professionals takes a collaborative approach, working closely with you to analyse your specific needs and design a customised Microsoft Dynamics 365 Customer Engagement solution.

Unmatched Expertise and Knowledge

Braintree stands at the forefront of CRM solutions, equipped with extensive expertise in Microsoft Dynamics 365 Customer Engagement. As a recognised Microsoft Gold Partner, we possess the knowledge and capabilities to implement and customise the platform to suit your unique business requirements.

Boost sales, foster customer
loyalty and drive Business growth.​