When Every Minute Counts — Respond with Certainty.
Receive end-to-end coverage for one incident, no matter the incident type.
The Need
Hour 0
Detection
Containment
Recovery
IR retainers are now standard — usage is high in the last 12 months.
Built on the Auroraâ„¢ Platform for unified risk scoring and prioritisation.
Problem Statement
When a cyber incident hits, ransomware, business-email-compromise, active threat actor inside your network, you can’t wait. Traditional incident response retainers often require you to guess hours ahead of time, mix readiness and response, or pay premium emergency rates. That cost and delay kills outcomes.
Solution
With Braintree × Arctic Wolf Incident360 Retainer you get flat-rate, outcome-based incident response: full readiness (run-books, tabletop, IR plan), plus guaranteed rapid activation (SLA as short as 3 hours) when it matters. Insurance-approved, built for major incidents, with a named partner behind you.
Core Features
Microsoft Integration
Built for:
- Defender XDR
- Sentinel
- Entra ID
Benefits
- Cost certainty: no surprise emergency invoices.
- Preparedness built in: you don’t start when the crisis hits, you accelerate from readiness.
- Rapid activation and containment = shorter downtime, less impact.Â
- Aligns with insurance and regulatory expectations: you can show board and auditor you’ve planned for worst-case.
Why it Matters
For enterprise CISOs, IR is no longer optional — readiness is a core control. The ability to assure the board, your insurer, and your customers that you have a plan and partner ready when minutes count is a differentiator. This solution turns incident response from expensive gamble into managed capability.
Know your exposure. Start your Risk Audit.
Other Core Solutions
Managed Detection & Response (MDR)
Detect faster. Respond smarter.
Managed Risk
Prevent attacks before they start.
Managed Security Awareness®
Turn your people into your first line of defence.
Endpoint Security
Stop threats before they disrupt.
Microsoft 365 Integration
Optimise your Microsoft investment. Simplify your SecOps.





