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Dynamics 365 Project Operations

Dynamics 365 Project Operations

From the first proposal.

To the final milestone.

Connect the project you sell to the people, effort, and billing behind delivery. Give commercial and delivery teams a shared view from opportunity to project performance.

Planning. Implementation. Ongoing support. With Braintree.

Colleagues organising work with notes on a glass board
Dynamics 365 Project Operations task plan for a robotic arm installation with project stages, task dates and Copilot.

Connect sales and delivery

Plan people and projects

Track time and progress

Home

/

Products

/

Dynamics 365 Customer Engagement

/

Dynamics 365 Project Operations

Dynamics 365 Project Operations

From the first proposal.

To the final milestone.

Connect the project you sell to the people, effort, and billing behind delivery. Give commercial and delivery teams a shared view from opportunity to project performance.

Planning. Implementation. Ongoing support. With Braintree.

Colleagues organising work with notes on a glass board
Dynamics 365 Project Operations task plan for a robotic arm installation with project stages, task dates and Copilot.

Connect sales and delivery

Plan people and projects

Track time and progress

Home

/

Products

/

Dynamics 365 Customer Engagement

/

Dynamics 365 Project Operations

Dynamics 365 Project Operations

From the first proposal.

To the final milestone.

Connect the project you sell to the people, effort, and billing behind delivery. Give commercial and delivery teams a shared view from opportunity to project performance.

Planning. Implementation. Ongoing support. With Braintree.

Colleagues organising work with notes on a glass board
Dynamics 365 Project Operations task plan for a robotic arm installation with project stages, task dates and Copilot.

Connect sales and delivery

Plan people and projects

Track time and progress

MICROSOFT PRODUCT CAPABILITIES

Keep the promise connected to the project.

Project Operations brings project selling, planning, resource management, time, and expenses together. Microsoft offers different deployment models, so the right fit depends on how project delivery connects to your accounting and operational systems.

Project-based selling

Build estimates, quotes, and contracts around the services you deliver, with pricing and expected effort visible before work starts.

Planning and resources

Break work into tasks, plan effort, and match people to demand using project and resource scheduling capabilities.

Time, expenses, and progress

Capture delivery activity and approvals against the project so project managers can follow effort, cost, and progress.

Billing preparation

Use approved project transactions to prepare billing. Project Operations Core passes pro forma billing information to your financial system.

Choose the deployment deliberately

Core suits project delivery connected to an external financial system. Integrated with ERP connects project delivery and Dynamics 365 Finance. Manufacturing scenarios cover projects involving stocked items and production.

Put it to work with Braintree.

Braintree maps the hand-off from sales to delivery, configures project controls, and connects billing and financial records so the quoted work can be followed through execution.

01

Keep the promise connected to the work

Project Operations is useful when the commercial agreement and the delivery plan need to remain connected. A consultancy may win a project using one estimate, schedule people using another spreadsheet and discover the real cost only when invoices are prepared. The application provides a way to connect opportunity, pricing, project planning and recorded delivery.

A useful example is a fixed-scope implementation that later gains an extra workstream. The change affects the quote, delivery effort, resource demand and billing. The project process must record approval of the change and distinguish the original commitment from the revised plan. Visibility alone does not control scope; the team needs agreed decision points.

02

Plan, assign and record with separate responsibilities

Project planning describes the work and its dependencies. Resource management describes who can perform it and when. Time and expense records describe the effort and costs actually incurred. Treating these as separate but connected responsibilities avoids assuming that a booking means work is complete or that a timesheet is automatically billable.

Managers need a consistent way to compare budget, actuals and expected remaining work. A useful review examines the reason for variance: additional scope, a different resource mix, late time entry or a changed delivery date. The application can supply the records, but the forecast is only as credible as the process used to update it.

03

Choose the financial depth before configuring the project

Microsoft currently distinguishes Project Operations Core, Integrated with ERP and manufacturing deployment scenarios. Core provides the project-selling and delivery experience, including proforma invoicing. Integrated with ERP adds the connected accounting and customer-invoicing depth. Manufacturing scenarios address production orders and stocked materials. These are deployment decisions, not interchangeable labels for the same installation.

The important boundary on this page is the customer-engagement-to-project handover. If the requirement includes accounting, revenue recognition, inventory or production, it needs the appropriate finance and operations scope. Microsoft also warns that changing deployment types does not have an out-of-box data migration path; choosing the fit early avoids treating a future transition as a trivial upgrade.

04

Build the demo around a complete project

Braintree can map the project lifecycle and configure the selected scope around the way work is sold and delivered. The demonstration should follow one representative project from estimate to reviewable invoice, including a resource change and an expense requiring approval.

  • Define quoting assumptions, project structures and approval of scope changes.

  • Agree resource skills, booking ownership and the relationship between staffing and project tasks.

  • Set time, expense and project-manager review responsibilities.

  • Confirm deployment type, finance integration and the records required for billing and management reporting.

BEFORE YOU DECIDE

Practical questions.

▸

Is this only for large project businesses?

▸

Does a proforma invoice mean the customer has been billed?

▸

Can it replace every finance or ERP function?

▸

Does booking a person create a billable charge?

CONNECTED EXPERTISE

Related products & services.

Explore the connected products, services and support for your next step.

CONNECTED EXPERTISE

Related products & services.

Explore the connected products, services and support for your next step.

CONNECTED EXPERTISE

Related products & services.

Explore the connected products, services and support for your next step.

LET’S GROW.

Make your next move.

Bring your Dynamics 365 Project Operations priorities. We’ll help you work through the next step.

LET’S GROW.

Make your next move.

Bring your Dynamics 365 Project Operations priorities. We’ll help you work through the next step.

Braintree

Specialists in Business Applications,
Modern Workplace and Azure.

Microsoft
Solutions Partner

Built By Dynamite

© 2026 Braintree (Pty) Ltd

Braintree

Specialists in Business Applications,
Modern Workplace and Azure.

Microsoft
Solutions Partner

Built By Dynamite

© 2026 Braintree (Pty) Ltd

Braintree

Specialists in Business Applications,
Modern Workplace and Azure.

Microsoft
Solutions Partner

Built By Dynamite

© 2026 Braintree (Pty) Ltd