MICROSOFT PRODUCT CAPABILITIES
See how a change affects the whole operation.
Dynamics 365 Supply Chain Management coordinates the movement and transformation of goods, from purchasing and manufacturing to the warehouse and customer. Operational records support decisions about supply, stock, production, and equipment.
Planning and procurement
Plan replenishment and material requirements, follow supplier performance, and manage purchasing policies and commitments.
Manufacturing and production
Support discrete, process, and lean manufacturing, with production control and cost information connected to material and capacity needs.
Inventory and warehousing
Track inventory, receipts, put-away, picking, packing, and shipping. Mobile warehouse workflows help teams record work where it happens.
Assets and maintenance
Plan maintenance for operational equipment and follow work orders, spare parts, and asset history alongside production needs.
Select the planning and AI capabilities you need
Demand planning, optimisation, and agent requirements need an explicit product and capacity choice. Microsoft currently identifies Procurement Agent as preview, so it is not presented here as a standard production feature.
Put it to work with Braintree.
Braintree models the supply chain with your operations team, configures processes and master data, and tests the flow from purchasing through production and dispatch before rollout.
Microsoft product guidance
Design the flow before configuring the tools
The implementation should follow the movement of demand, goods and information through your organisation. Braintree can map these processes, identify required integrations and agree the operational reporting needed at each stage.
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Define procurement, production and warehouse responsibilities.
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Map item, supplier and inventory data to the operating model.
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Confirm mobile, sensor and existing-system integration requirements.
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Agree exceptions, approval points and measures for reviewing performance.
01
Connect demand to the movement of goods
Supply Chain Management fits organisations whose purchasing, production, warehousing and logistics decisions depend on shared operational records. A product arriving late can affect production, a customer order and cash planning at the same time. The implementation needs to represent that flow, including the points where an exception changes the plan.
Consider a distributor receiving a partial shipment. The receiving team records what arrived, quality or quarantine rules determine what can be used, stock becomes available in the appropriate location and the sales team needs an accurate promise for the customer. A useful demonstration follows the shortage and its consequences rather than showing only a fully completed order.
02
Warehouse work is designed around locations and tasks
Microsoft’s warehouse module connects inbound and outbound activity with purchasing, transfers, sales, production, quality and returns. Its configuration includes work templates, wave templates and location directives. These determine the tasks generated and where goods should move; they must reflect the physical warehouse.
The mobile experience needs representative devices and labels. Batch or serial capture, counting, picking, packing and exceptions should be tested by the people who perform the work. A scanner does not fix ambiguous item identifiers or an inaccurate location structure. Inventory setup and warehouse operating rules need to agree before automation can be trusted.
03
Distinguish forecasts, plans and execution
Microsoft documents both built-in demand forecasting and the newer Demand planning application. They should not be described as one automatically included capability. The proposal must identify the planning approach, licence and data required. Historical demand, product information and organisational review are inputs to a useful forecast.
Production and asset-maintenance requirements add further depth. Bills of materials, production processes, resource capacity and maintenance responsibilities need their own design. Sensor data and predictive features require compatible equipment and integrations; they are not a universal switch that eliminates downtime. The buyer should evaluate the operational records and decisions before focusing on the AI label.
04
Test the operational exception
Braintree can map the end-to-end process and configure the selected modules and integrations. The engagement should connect supply-chain decisions with finance and include warehouse or production users in testing, because the work happens beyond the office screen.
Define item, supplier, site, warehouse and location data with clear owners.
Map purchasing, receiving, quality, production and fulfilment handovers.
Confirm mobile devices, labels, peripheral and external-system integrations.
Separate the selected planning capability from optional analytics or sensor projects.
Test shortages, returns, damaged stock, count differences and their financial effects.
BEFORE YOU DECIDE
