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Dynamics 365 Human Resources

Dynamics 365 Human Resources

Put your people first.

Connect the work behind HR.

Give HR and employees one place for the information and processes that shape working life. Connect personnel records, leave, benefits, and compensation with clearer ownership.

Planning. Implementation. Ongoing support. With Braintree.

Two colleagues seated in a workplace discussion
Dynamics 365 Human Resources personnel management analytics showing headcount, departments, locations, managers and jobs.

Maintain employee records

Manage leave and benefits

Understand your workforce

Home

/

Products

/

Dynamics 365 Finance & Operations

/

Dynamics 365 Human Resources

Dynamics 365 Human Resources

Put your people first.

Connect the work behind HR.

Give HR and employees one place for the information and processes that shape working life. Connect personnel records, leave, benefits, and compensation with clearer ownership.

Planning. Implementation. Ongoing support. With Braintree.

Two colleagues seated in a workplace discussion
Dynamics 365 Human Resources personnel management analytics showing headcount, departments, locations, managers and jobs.

Maintain employee records

Manage leave and benefits

Understand your workforce

Home

/

Products

/

Dynamics 365 Finance & Operations

/

Dynamics 365 Human Resources

Dynamics 365 Human Resources

Put your people first.

Connect the work behind HR.

Give HR and employees one place for the information and processes that shape working life. Connect personnel records, leave, benefits, and compensation with clearer ownership.

Planning. Implementation. Ongoing support. With Braintree.

Two colleagues seated in a workplace discussion
Dynamics 365 Human Resources personnel management analytics showing headcount, departments, locations, managers and jobs.

Maintain employee records

Manage leave and benefits

Understand your workforce

MICROSOFT PRODUCT CAPABILITIES

Make employee information useful.

Dynamics 365 Human Resources helps maintain organisational and employee information while supporting the policies behind day-to-day HR work. Self-service gives employees and managers a practical way to review information and complete routine actions.

Personnel and organisation

Maintain workers, positions, jobs, and organisational relationships, with controlled access to sensitive employee information.

Leave and absence

Define leave plans, balances, requests, and approval workflows around the policies your organisation applies.

Compensation and benefits

Administer compensation plans and benefits enrolment, including relevant changes in an employee’s circumstances.

Self-service and insight

Give employees and managers access to appropriate tasks and information, and use reporting to understand the workforce.

Connect payroll to the HR record

Human Resources integrates with payroll providers; it is not a blanket promise of a built-in South African payroll engine. Define payroll ownership, fields, timing, and reconciliation as part of the design.

Put it to work with Braintree.

Braintree configures your structures and policies, migrates employee data, and connects payroll and other business systems with agreed access and approval controls.

Separate standard HR from tailored workflows

The published offer includes business-specific training, certification and safety-related workflows. These should be scoped as configured or integrated requirements, with clear record ownership and renewal responsibilities, rather than assumed to be universal built-in functions.

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Define employee, manager and HR access responsibilities.

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Map onboarding, leave and performance processes.

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Confirm payroll integration and required data exchanges.

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Identify training, certification or policy workflows that require configuration.

01

Put people data behind the process

Human Resources is useful when employee information is spread across onboarding packs, leave spreadsheets, payroll files and managers’ notes. The application connects personnel records with the processes used to maintain them. The design needs to establish the worker, employment, job and position information required by HR, managers and connected systems.

An illustrative new-starter process includes an approved position, the employee record, onboarding tasks, the information needed for payroll and access to self-service. These steps have different owners. A single database helps only when the organisation agrees who may create, approve and change each part of the record.

02

Self-service and management are controlled views

Microsoft documents employee and manager self-service, personnel management, leave and absence, benefits and compensation capabilities. Those experiences should expose the information needed for the role. An employee updating personal details is a different permission requirement from a manager reviewing a team or HR maintaining sensitive records.

The Braintree offer also discusses onboarding, performance and training-related workflows. Business-specific safety inductions, certifications and policy acknowledgements require a defined configuration or integration scope. They should not be mistaken for a universal legal-compliance package. The organisation needs to decide which evidence is required, who accepts it and what happens when a record expires.

03

Payroll integration is a defined exchange

Microsoft’s payroll integration API lets a partner payroll system obtain employee and pay-related information from Human Resources. The documented flow includes marking an employee ready to pay and exposing the relevant virtual tables through Dataverse. This is an integration mechanism, not a claim that every local payroll product connects without work.

A payroll interface needs more than a list of fields. The design should cover when a change becomes effective, who approves it, how the payroll team sees failed transfers and how employee records are reconciled between systems. The payroll provider remains part of the solution scope, including responsibility for its calculations and local requirements.

04

Prove the joiner, mover and leaver journeys

Braintree can map HR processes, configure the selected application scope and define the interfaces to payroll, finance and resource planning. The evaluation should demonstrate a new starter, a role change, leave approval and an employee leaving, including the information each stakeholder is allowed to see.

  • Agree worker, employment, job and position data ownership.

  • Map employee and manager self-service requirements to access roles.

  • Define payroll and other interfaces, effective dates and reconciliation ownership.

  • Identify tailored training, performance or document workflows and their acceptance criteria.

  • Plan migration, representative user testing and training for HR administrators and managers.

EVIDENCE & DOCUMENTATION

See the work in context.

CUSTOMER STORY

Dariel: matching skills to work

The Dariel case study describes employee skills analysis using Dynamics 365 Talent, the earlier product name identified in the story for Human Resources. The historical implementation shows how structured employee information supported matching people to work.

Read the full customer story

CUSTOMER STORY

Dariel: matching skills to work

The Dariel case study describes employee skills analysis using Dynamics 365 Talent, the earlier product name identified in the story for Human Resources. The historical implementation shows how structured employee information supported matching people to work.

Read the full customer story

BEFORE YOU DECIDE

Practical questions.

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Is this our payroll calculation engine?

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Can HR information help project staffing?

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Will employees see confidential information about colleagues?

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How do we control employee changes sent to payroll?

CONNECTED EXPERTISE

Related products & services.

Explore the connected products, services and support for your next step.

CONNECTED EXPERTISE

Related products & services.

Explore the connected products, services and support for your next step.

CONNECTED EXPERTISE

Related products & services.

Explore the connected products, services and support for your next step.

LET’S GROW.

Make your next move.

Bring your Dynamics 365 Human Resources priorities. We’ll help you work through the next step.

LET’S GROW.

Make your next move.

Bring your Dynamics 365 Human Resources priorities. We’ll help you work through the next step.

Braintree

Specialists in Business Applications,
Modern Workplace and Azure.

Microsoft
Solutions Partner

Built By Dynamite

© 2026 Braintree (Pty) Ltd

Braintree

Specialists in Business Applications,
Modern Workplace and Azure.

Microsoft
Solutions Partner

Built By Dynamite

© 2026 Braintree (Pty) Ltd

Braintree

Specialists in Business Applications,
Modern Workplace and Azure.

Microsoft
Solutions Partner

Built By Dynamite

© 2026 Braintree (Pty) Ltd