Insights
Co-creating CRM success: Turning user insight into long-term value
Getting CRM ROI: Align Microsoft CRM to user needs with co-design, standard-first and AI for scalable growth Heath Huxtable, CEO at Braintree, shares how early and ongoing collaboration with end-users, a focus on standard-first design
Braintree News. March 2026.
AI is no longer a future discussion in the workplace. It is already embedded in how teams plan, write, meet,…
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How South African Businesses Are Putting AI to Work With Copilot
South African businesses are no longer testing AI. They are putting it into daily operations and measuring results. Retail, public…
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Braintree Event
February 2026. One clear focus. Practical outcomes for security leaders. Braintree opens 2026 with a focused, in person session built…
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What New Copilot Business Bundles and Upcoming Price Changes Mean for Your Licensing Strategy
If your organisation has fewer than 300 users and you have been watching Copilot from the sidelines, the licensing picture…
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Why Voice in Microsoft 365 Copilot Doubles Engagement and Changes Daily Work
Most people who have Copilot licenses are not using them to their full potential. This is not a controversial statement.…
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AI and Copilot – The Next Frontier for Productivity
Artificial Intelligence (AI) is no longer a futuristic buzzword – it’s a present-day catalyst transforming how we work, collaborate, and…
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GPT-5 Now Live in Microsoft 365 Copilot and Copilot Studio
The future of work just took another leap forward. OpenAI’s latest generative AI model, GPT-5, is now generally available in…
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Why Multi-Factor Authentication (MFA) Is Critical to Your Business Security
During Braintree’s Modern Work, Let’s Connect webinar we explored why cybersecurity threats are no longer a distant concern, they are…
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Leading with Efficiency
Security and Collaboration as Pillars of Group Success Leadership is no longer just about vision, it’s about execution. And execution…
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Choosing the Right Microsoft 365 Business plan for your business
Choosing the right Microsoft 365 Business plan can feel overwhelming—especially with so many powerful tools and features packed into each…
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The AI advantage: It’s not too late YET
Why South African businesses should be leveraging AI Truth: “The only constant in life is change.”- Heraclitus. Trouble is, the…
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