Go-live gets the applause. The multi-year relationship that follows is where most Dynamics 365 environments succeed or quietly decay: a routine of patching,…

Microsoft began staged licence validation for Dynamics 365 finance and operations applications on 15 January 2026. For customers reaching a contract renewal or…

A business can run Microsoft Dynamics 365 Business Central and still manage some of its most important trade processes in Excel, email and personal

The organisation only feels the value of AI when it is deeply connected to the business it serves, says Jacqui Bond, Practice Head of AI Transformation Services at…

The risk is a change made on the assumption that it is small. Auto-learn SNAT routes reads as a firewall policy setting, and the work of enabling it is a policy…

The risk here is a quiet one and it lands on the security team rather than on the person who made the change. Moving a log table to the cheapest plan stops alerts…

This distinction matters because product status is not the same as business readiness. Availability, support and compatibility are separate questions. A service can…

For an importer, that is obvious in principle. Yet it is still common for product pricing, gross-margin reporting and purchase decisions to rely too heavily on the…

The risk is quiet, which is what makes it worth writing down. A script that calls a command which no longer exists does not raise an alert, does not stop a user…

The risk is that this attack does not need a vulnerability, an attachment or an administrator. It needs one person following instructions that look like a routine…

The risk is not that people lose access tomorrow, because they do not. It is that a change to how the organisation authenticates arrives on a date the organisation…

The risk is structural rather than incidental. An unknown tenant is not a misconfigured tenant that a monitoring tool will flag; it is a tenant outside the scope of…

The risk here is not a breach or an outage. It is a plan built on a number that has changed, or a plan abandoned because of a number that no longer applies.…

Microsoft’s lifecycle page Ending Support in 2026, last updated on 19 August 2026, lists two items against a retirement date of 31 August 2026: the Azure AI…

Finance and technology leaders are discovering that the chasm between traditional and cloud capabilities is becoming harder to ignore. The discussion typically…

Azure SRE Agent’s 30-day trial reached general availability on 26 August 2026, waiving the always-on charge. Microsoft’s own pricing page sets that charge at 4…

The operational risk is easy to miss because the service can continue to look healthy. The control becomes visible only when a capacity request fails, an…

The operational risk is easy to miss because the service can continue to look healthy. The control becomes visible only when a capacity request fails, an…

The operational risk is easy to miss because the service can continue to look healthy. The control becomes visible only when a capacity request fails, an…

The operational risk is easy to miss because the service can continue to look healthy. The control becomes visible only when a capacity request fails, an…

The operational risk is easy to miss because the service can continue to look healthy. The control becomes visible only when a capacity request fails, an…

The operational risk is easy to miss because the service can continue to look healthy. The control becomes visible only when a capacity request fails, an…

The operational risk is easy to miss because the service can continue to look healthy. The control becomes visible only when a capacity request fails, an…

The operational risk is easy to miss because the service can continue to look healthy. The control becomes visible only when a capacity request fails, an…

The operational risk is easy to miss because the service can continue to look healthy. The control becomes visible only when a capacity request fails, an…

The operational risk is easy to miss because the service can continue to look healthy. The control becomes visible only when a capacity request fails, an…

The operational risk is easy to miss because the service can continue to look healthy. The control becomes visible only when a capacity request fails, an…

The operational risk is easy to miss because the service can continue to look healthy. The control becomes visible only when a capacity request fails, an…

Microsoft announced general availability on 18 August 2026. The Learn overview, updated the same day, states the service is generally available for Windows web apps…

Microsoft published the retirement notice on 18 August 2026. Since 1 November 2025 no VCF licence has been included with new Azure VMware Solution node purchases,…

Microsoft’s notice, published on 10 August 2026, states that from 23 August 2026 Fabric will enable Item Recovery by default for tenants that have not explicitly…

Microsoft announced general availability on 19 August 2026 for the Azure-to-Azure scenario, covering both test failover and failover. Microsoft’s…

Microsoft announced general availability on 19 August 2026, stating support across all Azure public regions and for Virtual Machine Scale Sets in Uniform…

Governance documentation has reached the limits of its usefulness. When organisations rely on policy in isolation, transformation takes a back

The average breach now costs more than four times POPIA’s maximum administrative fine. Most of these incidents trace back to the same root causes: phishing, weak…

Overdue debt and expiring stock are harder to address when management first sees them at

A practical framework for assessing migration readiness before the Dynamics GP support

Azure AI Document Intelligence API version 2.0 retires on 31 August 2026. The product may be known internally as Form Recognizer or Document Intelligence, but the…

Office LTSC 2021 and Office 2021 reach end of support on 13 October 2026. The applications will not suddenly disappear, but Microsoft will stop providing security…

Microsoft starts phased Exchange Web Services disablement in Exchange Online on 1 October 2026. The immediate job is not to change every mailbox. It is to find…

Azure Chaos Studio Workspaces can test a complete failure story against a controlled scope. The result is evidence of how the application recovered, not another…

The Semi-Annual Enterprise Channel name still sounds slow. Its operating window is now much tighter. Device groups without a named tester and rollback trigger carry…

Microsoft moved Defender Threat Intelligence into Defender XDR and Microsoft Sentinel. The intelligence remains. Your bookmarks, feeds, runbooks, access and cost…

Dynamics 365 Business Central’s next major release is still two months out. One item in it is worth planning for now, not in

Most Patch Tuesdays fix flaws before anyone outside Microsoft has used them. August 2026’s did not have that

The best notes from a site visit or a client meeting are rarely just text. From late July 2026, OneNote Copilot Notebooks stopped forcing you to

If two people in your business both have a Microsoft 365 Copilot licence, do they both get the same Copilot? Since late July 2026, the honest answer is: check the…

Copilot Cowork could already do things for you. As of July 2026, it can also decide when to

Microsoft’s 2026 release wave 1 for Dynamics 365 Business Central started reaching production environments on 1 April 2026, and by early May the update that carries…

For years, statutory and third-party compliance documents have lived in shared drives, email threads and filing cabinets, everywhere except the core ERP where…

3,219 security breach notifications reached the Information Regulator in 2025/26. This is happening five years into full POPIA enforcement, in organisations that…

Sound executive judgement depends on recognising the difference between implementation and

A supplier payment passes through several stages between approval in Business Central and its appearance on the bank statement. The records retained along that…

The reporting workstream starts with key decisions. It also includes controls and calculations for the new

Your database administrator has not been the only one who can talk to your database for over a year now. Whether that is good news or a governance gap depends on…

A Windows Defender flaw sat exploitable in the wild for 29 days before Microsoft shipped a fix. That gap is the story, not just the

From 1 July 2026, Microsoft 365 Business Standard with Copilot and Business Premium with Copilot stopped being limited-time offers. They are now permanent

Forty updates landed in Microsoft 365 Copilot this month. Two of them will change how your team actually

Why enterprise finance should now be evaluated by the operating model it

Whether you should upgrade Dynamics GP or migrate to Business Central depends on your specific GP environment. However, for most businesses still on GP, starting…

Three Dynamics 365 agents that were in preview through May and June moved into general availability this month, an Azure infrastructure deadline quietly passed for…

On 30 June, Microsoft formally deprecated the Standard and High Performance Azure VPN Gateway SKUs: the older gateway types still sitting behind a lot of hybrid and…

A meaningful part of this release wave is going into the tools partners like Braintree use to build and adapt Business Central for you, and that is worth…

Dynamics 365 Supply Chain Management’s 10.0.48 release reached general availability for self-update customers in June, with the auto-update rollout following in…

Service Agent, the natural-language reasoning capability Microsoft previewed across Dynamics 365 and Microsoft 365 in March, reached general availability on 30

Deals stall for a boring reason more often than an exciting one: nobody on the deal team noticed what changed since the last time they

On 1 July, Microsoft’s 2026 pricing and packaging update for Microsoft 365 took effect. If you manage your own licensing, or if Braintree manages it for you, here…

We opened 2026 in Durban with a simple position: AI is no longer experimental. It is a competitive advantage, and the gap between the businesses using it and the…

We built AI Jumpstart around one honest question: what if your business could actually think? Not a slogan. A working session. Sixty people from South African…

Microsoft Dynamics GP served a lot of businesses well. It was reliable, and for the better part of two decades it did exactly what a finance and operations system…

The right time to start your GP migration is now, while you still have options, not when Microsoft’s support deadline forces the issue. Most businesses running on…

Microsoft just added a licensing prerequisite to Agent 365. From 1 June 2026, new purchases need Microsoft 365 E5 underneath them. If Agent 365 is on your radar, it…

If your Business Central runs on-premises, Microsoft changed the rules on 5 June 2026. The change itself is small. Missing it is not, because it can stop your…

We hosted the day at Hazendal because we wanted a venue that was not a hotel conference room. We picked the format because we wanted one customer story told…

Something shifted in how Microsoft 365 Copilot works in April 2026. On 22 April, Microsoft confirmed that agentic capabilities in Word, Excel and PowerPoint were…

On 31 May 2026, Microsoft announced the Surface Laptop Ultra, and it is not the Surface most people are used to. Microsoft calls it a machine “made for world…

For years, POPIA felt like a law with teeth it rarely used. That has changed. Through 2026 the Information Regulator has shifted from waiting for complaints to…

Microsoft Build is the company’s developer conference, and it sets the direction for the year ahead. Build 2026 ran on 2 and 3 June in San Francisco, and the theme…

Software has helped people work for decades. In Dynamics 365 2026 Release Wave 1, it starts doing some of the work itself. The trick is knowing what is actually…

The most expensive AI is the kind you are already paying for and have never switched

Microsoft’s 2026 Release Wave 1 is no longer a roadmap. Since 1 April the AI agents have been rolling into production across Dynamics 365, and the past month…

Your service desk has been collecting data for years. In Dynamics 365 Customer Service it has now started using it, with named AI agents that do real

The Oyster Box runs along the Umhlanga shoreline with the Indian Ocean three metres from the conference-room window. Hard to imagine a venue more committed to…

If you paused a Microsoft 365 Copilot deal in the first quarter of 2026, Microsoft’s 13 April update probably did not cross your desk as news. It should have. The…

Six months ago, if you asked me whether Copilot would clear the internal justification hurdle at most of our enterprise accounts, I would have said ‘not yet’. Today…

Here is what actually changed and, more importantly, what it means for the conversations that

Braintree is proud to announce that our Modern Workplace team has achieved the Meetings and Meeting Rooms for Microsoft Teams Specialisation through the Microsoft…

There’s a pattern playing out across South African businesses right now that’s burning money and building frustration in equal measure. It goes like this:…

Now think about what’s happening right now across your Microsoft stack. Copilot is reading your SharePoint. AI agents in Dynamics 365 are processing purchase orders…

On May 1, Microsoft launches its most expensive , and most complete , productivity bundle yet. Microsoft 365 E7, branded the “Frontier Suite,” rolls E5 security,…

If you’ve been using Copilot Chat inside Word, Excel, or PowerPoint without paying for a Copilot license, your time’s up. On April 15, Microsoft pulls the plug on…

The Houghton's executive lounge had been set for working, not watching. Round tables, no theatre rows. Microsoft Surface devices live on every place setting with…

Over the past year, AI has moved away from experiments with generative AI models towards governed, scaled, agentic systems embedded in products, workflows and…

The Braintree Modern Work Power Session in Cape Town brought together business and IT decision-makers for a curated executive afternoon. designed to cut through the…

At Directions EMEA 2025, hundreds of Microsoft Dynamics 365 Business Central professionals gathered to share ideas, learn, and test what is possible with the…

If your organisation runs on Microsoft 365 Business Premium, you already get a lot for your licence. Modern collaboration, identity, device management, and baseline…

Keeping you informed on the latest releases, patches, Copilot updates, and platform changes across Microsoft Dynamics

Heath Huxtable, CEO at Braintree, shares how early and ongoing collaboration with end-users, a focus on standard-first design and the intelligent use of AI-driven…

February 2026. Two executive events. One clear focus. Practical outcomes for AI and security

If your organisation has fewer than 300 users and you have been watching Copilot from the sidelines, the licensing picture has changed in your favour. At the same…

Most people who have Copilot licenses are not using them to their full potential. This is not a controversial statement. Microsoft’s own adoption data across…

The early rollout of Microsoft 365 Copilot across South African organisations brought a wave of enthusiasm. Demos looked impressive. A handful of keen early…

AI is no longer a future discussion in the workplace. It is already embedded in how teams plan, write, meet, analyse, and decide. Microsoft 365 Copilot moved…

No organisation blocks every cyber attack. Controls improve. Detection gets faster. Response becomes more coordinated. Yet incidents still

South African businesses are no longer testing AI. They are putting it into daily operations and measuring results. Retail, public sector, banking, and asset…

Microsoft Fabric continues to move at pace. The latest updates focus on real time data, developer productivity, and faster performance. Pricing and licensing stay…

Artificial Intelligence (AI) is no longer a futuristic buzzword - it’s a present-day catalyst transforming how we work, collaborate, and innovate. At Braintree,…

The future of work just took another leap forward. OpenAI’s latest generative AI model, GPT-5, is now generally available in Microsoft 365 Copilot and Copilot…

During Braintree’s Modern Work, Let’s Connect webinar we explored why cybersecurity threats are no longer a distant concern, they are a daily reality for businesses…

Thing is, for most South African companies, the question isn’t whether AI is built in, but rather whether or not AI is going to build anything useful. The answer is…

Security concerns are changing the way companies approach their customer relationship management (CRM) platforms. The assumptions of a decade ago, where protection…

In South Africa, many CRM environments remain either server-based or partially migrated which limits adoption of value-driving features such as deeper automation,…

Leadership is no longer just about vision, it’s about execution. And execution thrives in environments where efficiency, security and collaboration are not just…

The Forrester study points to an ongoing trend in choosing features over usability which leads overly complicated systems that disengage users and don’t deliver…

Choosing the right Microsoft 365 Business plan can feel overwhelming, especially with so many powerful tools and features packed into each tier. Whether you’re a…

Johannesburg, South Africa. May 8, 2025 - Braintree, a leading Microsoft solutions partner and enterprise transformation specialist, has been awarded the…

Dispatch phones, buzzing non-stop, turn Bongani’s workstation into a chaotic cacophony. He’s just discovered two urgent deliveries assigned to the same driver.…

Wrong. Because many companies have recognised that HR needs a reinvention and have taken active steps to creating HR departments that reflect the values and culture…

Cloud ERP, on the other hand, introduces modular, intelligent ERP solutions customised to fit within the organisation. The business isn’t wrapped around the…

Cloud is more expensive than companies expected. According to a Citrix survey , companies are turning back the cloud clock, repatriating workloads to on-prem…

These statistics don’t, however, reflect the fact that women feel more included within this sector and that those surveyed had more job satisfaction, were more…

Businesses are under increasing pressure to adopt the latest and best technology in order to remain competitive and attract and retain ever-more discerning…

With the right approach, this scenario could become an opportunity for you to bolster brand loyalty and

Truth: “The only constant in life is change.”- Heraclitus . Trouble is, the fear of change is yet another overarching constant. Sure, routine feels good, because it…

The most important ingredient for the successful integration of Copilot is the data. It has to be clean, structured and in the cloud. Copilot cannot access data…

By now, businesses in all sectors understand that digital transformation is a necessity and no longer a luxury tied to a long-term, future digital strategy,…

Creating an enterprise with longevity and grip means building relationships, understanding innovation, and challenging perceptions. Think Small . The tagline of the…

Currently SMEs are among the most targeted organisations alongside charities, healthcare organisations and the financial sector. It is the small business that most…

You’re a powerhouse, running board meetings, managing people, and forecasting financials. Somehow, you’re still able to sneak in an impressive personal life. But…

All eyes were on the rugby Saturday 7 September 2024. Fifteen determined players carried a nation’s hopes onto the field. Each filled with passion, purpose, and…

It’s 2024, and you’re at the helm of a thriving South African enterprise. The landscape around you is shifting at an unparalleled pace. The pressure is on. You’ve…

Choosing an ERP system isn’t just about picking software , it’s about shaping your business’s future. Imagine a table full of scattered puzzle pieces. You know…

The artificial intelligence (AI) rise to fame tracks as spectacularly as that of a freshly discovered celebrity. Appearing on every talk show and in every headline,…

Efficient Group , a leading financial services provider, has embarked on a transformative journey with Braintree to modernise its infrastructure and enhance client…

The question of whether customers know what they want is probably as old as the history of trading and markets. While Henry Ford is credited as being a pioneer in…

As a leading distributor of Microsoft Surface products in South Africa, Braintree is excited to share the latest developments from Microsoft. On May 20, 2024,…

outside of financials, and cannot identify the causes of poor performance across sales, service, projects, and

Based on the information provided in the interviews, Forrester constructed a Total Economic Impact™ framework for organisations considering an investment in…

Leading IT solutions provider and trusted Microsoft Partner, Braintree, has qualified as a 2024 LS Retail Diamond

For many institutions, the registration process can be tedious and long-winded with reams of paperwork and room for error. Simplifying student registration using…

The task is crucial, however time zones, cultural differences and a host of geographical and logistical challenges such as hundreds of different product systems,…

Lowering costs, improving operations and increasing revenue are undoubtedly the major goal of any business, especially in today’s tough economic environment where…

In the ever-evolving landscape of cloud technology, the hybrid cloud stands as a beacon of innovation, transforming industries and reshaping the way businesses…

As digital transformation continues to reshape modern business, many medium-sized companies are finding themselves at a critical decision point: how to embrace the…

We’re committed to transforming the way businesses operate through secure, enterprise-grade AI capabilities. We are thrilled to introduce an integration service…

Enter Microsoft Copilot for Finance : a revolutionary tool by Microsoft, now in public preview, designed to empower finance teams with AI-assisted capabilities,…

As businesses grow and evolve, the systems behind the scenes need to keep up. One of the most important tools in that journey is an Enterprise Resource Planning…

Enterprise resource planning (ERP) refers to a type of software that organisations use to manage day-to-day business activities such as accounting, procurement,…

Organisational fitness relies heavily on data and tools that facilitate quick, data-driven decision-making. In guiding future planning, finance teams have a key…

Cybersecurity plays a critical role in helping organisations protect their systems, data, and users from evolving threats. With the Azure Secure Score , businesses…

In the fast-paced business landscape, enterprise businesses are constantly seeking innovative solutions to streamline operations, enhance productivity and drive…

Enterprise Resource Planning (ERP) systems are an essential component of modern businesses. In simple terms, an enterprise resource planning (ERP) system is a…

Against this background, cost optimisation remains critically important for local organisations as they strive to continue moving forward. Cloud computing on…

In a groundbreaking announcement at an event in New York, Microsoft unveiled its innovative vision for Microsoft Copilot, a digital companion set to revolutionise…

In a significant stride towards transforming the healthcare sector, Microsoft unveiled a suite of cutting-edge AI-driven analytics and data solutions at the HLTH…

It’s hardly accurate to say the world has achieved a state of normality post-pandemic - one only has to read the news to understand that we are in turbulent and…

Braintree, a leading Microsoft Gold Certified Partner, continues its victorious march in 2023 by clinching the LS Retail Diamond Partner award for the fourth…